Seeking thoughts about fixing an HDCP and KVM problem

BonzaiDuck

Lifer
Jun 30, 2004
16,180
1,780
126
I know I posted some queries about my KVM needs some months ago, and I asked for input about the Avocent product.

I made a mistake in my selection, but there may not have been a better choice anyway.

I wanted a DVI/USB KVM to be compatible with a wider number of graphics cards and allow me to run my monitor at a refresh rate of 120Hz. I planned for a several months to purchase the SV240-001 -- a 4-port switch of that type. I deferred hooking it up and testing it until several days ago. My RMA deadline is about 4 days from now.

It all seemed to work fine, until I tried to watch a CNN HD broadcast with WMC on my monitor from my Silly-Dust HomerunPrime tuners. Suddenly, "monitor (or card?) needs to be HDCP compliant." The Avocent instructions say I can use a DVI-to-HDMI connector if the monitor only has HDMI ports. And I might also be able to run the same cable in opposite directions from a computer HDMI port to the KVM DVI plug. Those are two possible solutions which only mean that I can't get the 120Hz refresh rate anymore.

I can also continue to use my BenQ monitor as a "separate" "kvM" and switch monitor ports using its interface between computers. (But this was a situation I wanted to eliminate. It's four or five mouseclicks, and sometimes the fingers slip -- pressing the wrong button and leaving the display in "never never land" when the computer has been shut down. Getting it to switch to another port is tricky without restarting the computer that was shut down for that particular monitor connection.)

Anyone have any insight into my options before I start experimenting?

Option 1: KVM to monitor DVI-to-HDMI cable
Option 2: PC to KVM Hdmi-to-DVI connection
Option 3: Switch the BenQ's port with its little "mouse" control when I need HDCP compliance. I can run a displayport or HDMI connection for up to three computers, still get 120Hz and HDCP compliance where it helps.

Avocent requires me to make a phone call -- no e-mail. They also posted a download for some sort of firmware update.

Any thoughts would make my next few days easier. SOMEBODY has to have some experience with this . . . HDCP DVI/HDMI issue or whatever you want to call it for the problem or the possible solution.

The odd thing about this: the DVI-to-DVI cable hooked between my PC and monitor had worked fine for the HDCP compliance, just as DVI-to-HDMI from other computers did as well to that same monitor.
 

BonzaiDuck

Lifer
Jun 30, 2004
16,180
1,780
126
I'll just update this, because nobody has responded yet. My RMA window has passed.

The Avocent is promoted as fully UHD functional. I'll probably call them to get their own explanation about HDCP compliance. Maybe there's a firmware upgrade, but it's not apparent from the support link of the web site.

The best solution I have now are the ports and "mouse" for my BenQ. I can run everything through the Avocent, some without the connection through Avocent to monitor, and simply make direct connections to the BenQ so that I'm still working two switches -- the KVM and the monitor.

Looking around, I don't really see anything much better than the Avocent for the price. Live and learn. Live and learn . . . .

Sure glad I have this BenQ HD monitor, though.
 

XavierMace

Diamond Member
Apr 20, 2013
4,307
450
126
HDCP is not part of the DVI standard nor the UHD specification so there's no guarantee it will work nor do they really have any motivation to state one way or the other unfortunately. I know that really doesn't help you, other than to say I wouldn't buy another KVM expecting any different. That said, the HDMI version of the SV240 does specify it includes Mobile High Definition link support. The MHL specification DOES specify including HDCP support. I would still try to confirm with Avocent to be safe, but that may be a possibility, albeit not a free one.

I think you know what my recommendation would be already. LOL.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,570
10,204
126
HDCP is not part of the DVI standard

I think that what you meant to say, is that HDCP is not REQUIRED as part of the DVI standard, not that it isn't part of it.

I've seen monitors advertised as "DVI with HDCP" on the vast majority of them, since I started looking at DVI monitors (2004-2006ish).
 

XavierMace

Diamond Member
Apr 20, 2013
4,307
450
126
No, HDCP is not part of the DVI standard. That doesn't mean you can't make it work, it means DVI was not designed with that functionality in mind.
 

BonzaiDuck

Lifer
Jun 30, 2004
16,180
1,780
126
I can only say I've used DVI-to-HDMI cables, DVI-to-DVI cables, and HDMI-to-HDMI cables. to meet "HDCP compliance" successfully. I've used an HDMI splitter-switch -- fully HDCP compliant.

I can see it was an oversight of mine. But for the compromises it would entail, I can't find a satisfactory alternative. Nor do I have room on my desk for more than one monitor. Nor do I want to watch TV from only one location in the room (facing my main LG HDTV).

On the plus side, the Avocent offers other benefits that are growing on me: for instance, using a single 2.1 speaker system for any of 3 systems. Or providing a USB 3.0 passthrough from each computer so I only need to plug a USB 2/3 device into the Avocent. The 4th system has its own 5.1 PC system, and I can switch between that and the ONKYO AVR within Media Center.

But the writing is on the wall. Media Center still seems like a Windows 7 orphan. There are no viable replacements yet that allow me to use my SiliconDust tuners and cablecards for encrypted premium channels.

What also amazes me is that a DisplayPort connection is STILL NOT HDCP compliant on my systems -- with a GTX 970 graphics card no less.

Other than this inconvenience with a work-around available from this very marvelous BenQ gaming monitor, the Avocent is a good switch.

Anyway, for the 42" LG HDTV, the TV connection doesn't go through the KVM.

I also need to experiment with cable options on the Avocent.

This is what happens, when you insist on getting the BenQ to run with a 120Hz (up to 144) refresh rate, when your HDMI options didn't offer it. I should've gone the route of a USB/HDMI KVM.

Good for me that I only need to have one desktop system porting TV to my monitor in addition to the TV.

. . . And I'm not going to let go of this BenQ "Z" model monitor anytime soon . . .