Originally posted by: Bateluer
Bioware wasn't involved in NWN2 in any way.
Well, BioWare has an official NWN2 forum with lots of discussion and "fixes" that didn't work. I know they didn't develop it in-house. Support tickets were through Atari.
In the end, I had to resort to unofficial means to get it working, but that had me wondering why I bought it the first place. I spent numerous hours and days trying fixes, going back and forth with support and changing all sorts of things on my system that I later had to undo to get my PC back to running as usual. Even at minimum wage, the hours I spent wresting with DRM more than exceeded the price of the game. Unfortunately, I didn't try to install and play for a while after I bought it, so I didn't run into all this BS until it was too late to return it to the store.
When new patches came out, I would update and see if it was finally working and it never worked for the update after update, until I stopped bothering to check. Probably 18 months to 2 years after I bought it, I decided to try the latest patch and it finally worked on my system. So obviously, there was a problem from the beginning that they finally fixed after all that time (even though there was officially "nothing wrong" to be fixed for numerous patch cycles).
Anyway, my experience was a case study of how to lose paying customers by "protecting" your sales with DRM.