- Jul 10, 2006
- 29,873
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Anybody else having security problems with the Lenovo store? I ordered a tablet from the Lenovo store late on 10-8. Early this morning we started getting fraud alert phone calls from Discover. Seems somebody made a second purchase ($1,274) at the Lenovo store as well as a sizable contribution to a Yahoo wallet.
My wife talked to a lady at Lenovo who was very cheerful and helpful right up until she checked where the bogus order was to be shipped; at that point she got very quiet. When my wife asked if she had found the shipping address the lady responded "Yes . . . but this has to go higher than me." Obviously she recognized the address - and obviously that address means something bad for the Lenovo store. A man later called her and told her we would have to call next week and give them the new credit card number (evidently their records show we were both born yesterday), and he insisted that the hack could not have come from them as they get only the last four digits so we "must have been hacked on the Internet." Obviously while the odds against a supposedly secure connection being intercepted are supposedly astronomical, the odds against a supposedly secure connection being intercepted and the thief placing an order at the same damn store must be astronomical squared.
Worst thing is that I signed up for their online offers as well - was supposed to be a 10% discount, but the confirmation email did not arrive until the sale was about to go off - so they have my birthdate too. Now I'm going to have to spring for Lifelock because these people have my address, my credit card number, and my birthday, enough to apply for new credit cards and/or loans in my name.
So, is the Shop.Lenovo.com site a fly-by-night fraud rather than a true Lenovo portal? Lenovo is a Chinese company, yet everyone to whom we have spoken has been in Pakistan, which seems odd. Or worse, is Lenovo just not a reputable company? They make literally dozens of different tablets and computers, and one common complaint is the unremovable bloatware. Now I'm wondering if some of that unremovable bloatware may actually be credit card mining and/or identity stealing malware. Maybe in taking a bullet I also dodged a bullet?
Any advice or thoughts?
My wife talked to a lady at Lenovo who was very cheerful and helpful right up until she checked where the bogus order was to be shipped; at that point she got very quiet. When my wife asked if she had found the shipping address the lady responded "Yes . . . but this has to go higher than me." Obviously she recognized the address - and obviously that address means something bad for the Lenovo store. A man later called her and told her we would have to call next week and give them the new credit card number (evidently their records show we were both born yesterday), and he insisted that the hack could not have come from them as they get only the last four digits so we "must have been hacked on the Internet." Obviously while the odds against a supposedly secure connection being intercepted are supposedly astronomical, the odds against a supposedly secure connection being intercepted and the thief placing an order at the same damn store must be astronomical squared.
Worst thing is that I signed up for their online offers as well - was supposed to be a 10% discount, but the confirmation email did not arrive until the sale was about to go off - so they have my birthdate too. Now I'm going to have to spring for Lifelock because these people have my address, my credit card number, and my birthday, enough to apply for new credit cards and/or loans in my name.
So, is the Shop.Lenovo.com site a fly-by-night fraud rather than a true Lenovo portal? Lenovo is a Chinese company, yet everyone to whom we have spoken has been in Pakistan, which seems odd. Or worse, is Lenovo just not a reputable company? They make literally dozens of different tablets and computers, and one common complaint is the unremovable bloatware. Now I'm wondering if some of that unremovable bloatware may actually be credit card mining and/or identity stealing malware. Maybe in taking a bullet I also dodged a bullet?
Any advice or thoughts?
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