- May 4, 2001
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Well, I just got off the phone with American Express, because I had to have a new card issued. I took advantage of the 99 cent software deal featured at the pcliquidators web site, and found that they have serious security flaws.
Apparently, the order form you fill out on the website is printed in it?s entirety as part of your invoice. That means, your full credit card number, CC billing address, your real name, your email address all end up on a nice piece of paper that anyone who gets your package can see. The person who ships out the product enters your name in a computer in the warehouse, takes the slip that the UPS program fills out, and slaps the sticker on the box.
Problem is, if they enter your name wrong, or enter the wrong name, they do not check it. The package that was supposed to come to me (I live in Florida) was sent to someone in Wisconson! They do not even spell their name the same. The person was kind enough to send me an email saying that he got my package, and included the facts about the CC number and other info.
When I called pcliquidators, the very nice CSR told me that ?everyone? includes your entire CC number on the invoice, and she blamed ?the program? for printing it out that way. I replied that they should get their ?program? fixed before someone sues them because they allow the printing of CC numbers and personal information on packages that they later mislabel and ship to Whonowswhere, USA.
I would recommend that we stop buying product from this company until they announce on their Web site that they no longer print vital personal information on the invoice, and that they take better care when they enter names into their shipping programs.
Apparently, the order form you fill out on the website is printed in it?s entirety as part of your invoice. That means, your full credit card number, CC billing address, your real name, your email address all end up on a nice piece of paper that anyone who gets your package can see. The person who ships out the product enters your name in a computer in the warehouse, takes the slip that the UPS program fills out, and slaps the sticker on the box.
Problem is, if they enter your name wrong, or enter the wrong name, they do not check it. The package that was supposed to come to me (I live in Florida) was sent to someone in Wisconson! They do not even spell their name the same. The person was kind enough to send me an email saying that he got my package, and included the facts about the CC number and other info.
When I called pcliquidators, the very nice CSR told me that ?everyone? includes your entire CC number on the invoice, and she blamed ?the program? for printing it out that way. I replied that they should get their ?program? fixed before someone sues them because they allow the printing of CC numbers and personal information on packages that they later mislabel and ship to Whonowswhere, USA.
I would recommend that we stop buying product from this company until they announce on their Web site that they no longer print vital personal information on the invoice, and that they take better care when they enter names into their shipping programs.