Search box hijacked on my cousin's computer.

Tobolo

Diamond Member
Aug 17, 2005
3,697
0
0
I keep getting redirected on a search to http://feedgala.com

Could anyone possibly tell me how to fix this? I read some other forums and did what was I recommended but no loss. I did download HijackThis and here is the log from it:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:39:20 PM, on 10/22/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C-windows\system32\Dwm.exe
C-windows\system32\taskeng.exe
C-windows\Explorer.EXE
C-Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C-Program Files\Synaptics\SynTP\SynTPEnh.exe
C-Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C-Program Files\Analog Devices\Core\smax4pnp.exe
C-Program Files\F-Secure\common\FSM32.EXE
C-windows\system32\wbem\unsecapp.exe
C-Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C-Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C-Program Files\Windows Media Player\wmpnscfg.exe
C-Program Files\Internet Explorer\iexplore.exe
C-Program Files\Internet Explorer\iexplore.exe
C-windows\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
C-windows\system32\wuauclt.exe
C-Program Files\Internet Explorer\iexplore.exe
C-Users\Elizabeth\Downloads\HijackThis.exe
C-Users\Elizabeth\Desktop\HijackThis.exe
C-windows\system32\SearchFilterHost.exea
C-windows\System32\mobsync.exe
C-windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.mg204.mail.yahoo.com/dc/launch?.partner=sbc&.gx=0&.rand=1200v9l91629l
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=all&pf=cmnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=all&pf=cmnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - (no file)
O2 - BHO: BHO_Startup - {3134413B-49B4-425C-98A5-893C1F195601} - C-Program Files\Hewlett-Packard\File Sanitizer\IEBHO.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C-Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: LitmusBHO - {C6867EB7-8350-4856-877F-93CF8AE3DC9C} - C-Program Files\F-Secure\NRS\iescript\baselitmus.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C-Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Browsing Protection Toolbar - {265EEE8E-3228-44D3-AEA5-F7FDF5860049} - C-Program Files\F-Secure\NRS\iescript\baselitmus.dll
O4 - HKLM\..\Run: SynTPEnh] C-Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: hpWirelessAssistant] C-Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: SoundMAXPnP] C-Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: F-Secure Manager] "C-Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: F-Secure TNB] "C-Program Files\F-Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C-PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos2.walmart.com/WalmartActivia.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O20 - AppInit_DLLs: APSHook.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C-windows\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0136581287543102) (0136581287543102mcinstcleanup) - Unknown owner - C-Users\ELIZAB~1\AppData\Local\Temp\013658~1.EXE (file missing)
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - C-Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Andrea Electronics Corporation - C-windows\system32\AEADISRV.EXE
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C-Windows\system32\agrsmsvc.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C-windows\system32\Ati2evxx.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C-Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - Unknown owner - C-Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C-Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C-Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C-Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C-Program Files\F-Secure\ORSP Client\fsorsp.exe
O23 - Service: Google Software Updater (gusvc) - Google - C-Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP ProtectTools Service - Hewlett-Packard Development Company, L.P - C-Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - C-Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: File Sanitizer for HP ProtectTools (HPFSService) - Hewlett-Packard - C-Program Files\Hewlett-Packard\File Sanitizer\HPFSService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C-Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Hewlett-Packard Corporation - C-windows\system32\Hpservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C-Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C-Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C-Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C-Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C-Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C-Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C-Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C-Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

--
End of file - 8048 bytes
 

Lanyap

Elite Member
Dec 23, 2000
8,259
2,354
136
Nothing really stands out in the list. Here is what I would try.

> Run system restore to a previously known good date. The only thing I like about Vista is that it is consistantly successful on system restores unlike XP.

> Download, install and run Malwarebytes. If you can't download it from the infected PC then download it on another PC and transfer it to the infected PC.
 

Maverick6969

Member
Feb 10, 2010
154
0
71
I keep getting redirected on a search to http://feedgala.com

Could anyone possibly tell me how to fix this?

There is a website where you can upload your hijack log (or simply copy & paste) and it will tell you if there any suspicious or dangerous items to be fixed. From your log, there are two that stand out as suspicious.

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - (no file)

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

------------------------------------

Afterwards, I would also do a full system scan with Spybot Search & Destroy.
 

Maverick6969

Member
Feb 10, 2010
154
0
71
A quick word about scanning with Spybot Search & Destroy. After you install the application, download the update definitions separately (which is available as a separate download from Spybot S&D's website.) Due to the growing size of the update definitions, the size has become rather large.

On badly infected PCs if Spybot S&D finds several malware, (I'm talking in the neighborhood of 100 or more), it is unable to delete them all in one fell swoop. Afterwards, you should reboot the system - go into safe mode and scan once more with Spybot S&D. In my experience, I have often found that Spybot will find yet more of them while in safe mode.

You can shave a little time off the scanning if you empty out your internet folder and temp folder cache.
C:\Windows\temp
C:\Users\{username}\Local\temp