I ordered a 500GB Momentus XT from Newegg on 23 October. UPS said they delivered it to me on the 26th at 1:50 PM. I was here waiting. They did not deliver or even come to my house. I submitted a claim request to Newegg - UPS is impossible to deal with in such cases. Then, Saturday morning, at 8:30 AM, a nice lady from a parallel street rang my doorbell. She had my package. She tried to get UPS to pick it up and redeliver it, but all they gave her was a hard time.
I got the new Momentus XT. I then called Newegg and cancelled the lost claim. They seemed surprised at UPS. I was niot - this is the second time UPS has done this to me. It will be FedEx or USPS from now on.
Anyway, the new Momentus XT has joined my 320GB XT as data drive. The laptop is happy and so am I.