- Sep 10, 2001
- 11,711
- 8
- 81
My cousin had a problem with his laptop where the HD failed. It was so bad I couldn't even get KNOPPIX to mount it. So I tell him to have it replaced by Seagate since the HD was only 4 months old it was still under warranty.
He gets the replacement yesterday, it's packaged in a box with tape that says "Refurbished". Is that typical now for a company like Seagate to send Refurbished drives as warranty replacements? Yikes...
Anyway, I am now installing windows and everything on it but I am immediately noticing something is not right with this drive. Its making clicking noises. From my experience this means there's something wrong with the drive- maybe the reader head crashing into something or whatever- but almost anytime I hear clicking noises like this the drive ends up crashing a few days later.
Would you agree with that?
Should I tell him to call Seagate again and complain about this and ask for a NEW one?
He gets the replacement yesterday, it's packaged in a box with tape that says "Refurbished". Is that typical now for a company like Seagate to send Refurbished drives as warranty replacements? Yikes...
Anyway, I am now installing windows and everything on it but I am immediately noticing something is not right with this drive. Its making clicking noises. From my experience this means there's something wrong with the drive- maybe the reader head crashing into something or whatever- but almost anytime I hear clicking noises like this the drive ends up crashing a few days later.
Would you agree with that?
Should I tell him to call Seagate again and complain about this and ask for a NEW one?