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Seagate hard drive Failed, Need to Recover Data!!

P

patricktom

Junior Member
Don't know why but my 2 TB hard drive has become inaccessible and I cannot able to access the stored data. Though, the drive is visible under 'Disk Management' but showing as 'RAW' when I removed it and connected externally on another PC. I've already tried running CHKDSK command but it's showing error that check disk command is not available for RAW drives.

Any subsequent steps to deal with this error or possible fixes to get back data from the problem hard drive would be truly appreciated.

Please ask if there is any more information you need!!

Thanks in advance!!
 
I'd concentrate on partition recovery first, not data recovery. Your data is probably OK, it's the partition that went bad.

Don't do any writing to the disk if at all possible.

First choice for partition recovery would be Partition Wizard.

If partition recovery fails, then try data recovery, as a last resort.

Data recovery choices: TestDisk and PhotoRec.
 
EDIT: Yes. This.
ignatzatsonic said:
I'd concentrate on partition recovery first, not data recovery. Your data is probably OK, it's the partition that went bad.

Don't do any writing to the disk if at all possible.

First choice for partition recovery would be Partition Wizard.

If partition recovery fails, then try data recovery, as a last resort.

Data recovery choices: TestDisk and PhotoRec.
Click to expand...
Check if the drive is correctly detected, regarding the size that disk management outputs!
Sometimes when drives fail like this they could report different specs also(they may turn out reporting that their size is 32MB for example).

Do not initialize or reformat/repartition the drive as it will make recovering the data harder!
If everything is in order regarding its reported specs, try using a tool like testdisk ( http://www.cgsecurity.org/wiki/TestDisk ) to restore the lost partition(s).

It will be wiser to first scan the drive with a recovery software that can scan raw disk volumes, as testdisk might reduce your chances of recovering the lost data if it fails restoring the partition(s). Unfortunately, I do not know any free recovery software that can scan raw volumes.
Good luck!
 
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patricktom said:
Don't know why but my 2 TB hard drive has become inaccessible and I cannot able to access the stored data. Though, the drive is visible under 'Disk Management' but showing as 'RAW' when I removed it and connected externally on another PC. I've already tried running CHKDSK command but it's showing error that check disk command is not available for RAW drives.

Any subsequent steps to deal with this error or possible fixes to get back data from the problem hard drive would be truly appreciated.

Please ask if there is any more information you need!!

Thanks in advance!!
Click to expand...

If the data is actually valuable to you, do absolutely nothing to the disk and take or send it to a data recovery specialist.
 
Sounds like you lost your partition table.

Download this and run a scan. Its not free and wont let you extract big files but would let you see if anything is recoverable and would let you browse directory structure.

http://www.r-studio.com/

Its only $50 if you decide to buy it.



oh.. BtW, if you do find recoverable data, DO NOT recover back to the same drive! this is often a newbie mistake.
 
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I have had no success with R-Studio (sorry I should have added into the opening thread). Though, I got success with Stellar Phoenix Software which detected the RAW hard drive and lets me scan.

http://www.stellarinfo.com/partition-recovery.htm

After 8 hours of continuous scanning, I've managed to recover all of my files back. It involves money ($99) to lets you save whatever is visible after scanning (in the preview pane).

Thanks to all of you for helpful suggestions!!
 
You already paid that?
Testdisk could have done the same at no cost, but, again, it is best practice to clone the old partition/HD to another one, and then work on that. so you don't mess up the original, in case you need data recovery from the pros.
 
Elixer said:
You already paid that?
Testdisk could have done the same at no cost, but, again, it is best practice to clone the old partition/HD to another one, and then work on that. so you don't mess up the original, in case you need data recovery from the pros.
Click to expand...

TestDisk froze until I disconnect the drive. This keeps happening no matter which cable or port I use. Same goes with R-studio!!

A great lesson learned though, backup regularly and don't rely on single backup source.

Appreciate your thoughts though.
 
patricktom said:
I have had no success with R-Studio (sorry I should have added into the opening thread). Though, I got success with Stellar Phoenix Software which detected the RAW hard drive and lets me scan.

http://www.stellarinfo.com/partition-recovery.htm

After 8 hours of continuous scanning, I've managed to recover all of my files back. It involves money ($99) to lets you save whatever is visible after scanning (in the preview pane).

Thanks to all of you for helpful suggestions!!
Click to expand...

You're either working for Stellar and getting paid to say this, or you just have no idea how to use R-Studio (it's not the easiest program, but certainly the most powerful).
 
ignatzatsonic said:
I'd concentrate on partition recovery first, not data recovery. Your data is probably OK, it's the partition that went bad.

Don't do any writing to the disk if at all possible.

First choice for partition recovery would be Partition Wizard.

If partition recovery fails, then try data recovery, as a last resort.

Data recovery choices: TestDisk and PhotoRec.
Click to expand...
Test disk is a good choice for data recovery.
 
Usually when a drive is suddenly showing "RAW" in drive management, it's a sign of a hardware issue. Given that it's a Seagate, it's almost certainly a hardware failure as their newer drives have extremely high rates of sudden failure. Especially the DM models (E.G. ST2000DM001).

If your data is important, you should seek professional recovery and stop messing around with it.
 
Data-Medics said:
Usually when a drive is suddenly showing "RAW" in drive management, it's a sign of a hardware issue. Given that it's a Seagate, it's almost certainly a hardware failure as their newer drives have extremely high rates of sudden failure. Especially the DM models (E.G. ST2000DM001).

If your data is important, you should seek professional recovery and stop messing around with it.
Click to expand...

I have this exact model and so far so good. My fingers are crossed that it will not fail anytime soon. :whiste:
 
Check with Seagate, they might offer data recovery. I know they did with certain models that were prone to high failure. It's a long shot, but does not hurt to contact them.

This is why raid and backups are very important. 😉
 
Data-Medics said:
Usually when a drive is suddenly showing "RAW" in drive management, it's a sign of a hardware issue. Given that it's a Seagate, it's almost certainly a hardware failure as their newer drives have extremely high rates of sudden failure. Especially the DM models (E.G. ST2000DM001).

If your data is important, you should seek professional recovery and stop messing around with it.
Click to expand...

I am curious, why don't data recovery companies publish failure rates like Backblaze does?
 
I'm sorry that I'm late to post, but better late than never. The Seagate ST2000DM001 drives are horrible...in fact, almost all their DM series drives are failing at an exceptional rate. These are drives that most data recovery labs try to avoid.

The symptoms you describe are almost certainly connected with at least one head (usually head 1) starting to fail. In most cases, we are able to fully recover the data with a head change, but it is definitely not a DIY project.

These drives fail fast, so the less you do with it, the better your chances for a professional data recovery lab to recover your data.
 
Squeetard said:
100% of drives received were failed.
Click to expand...

Yes, that's pretty much the reason why. I'd say we see here about an equal number of WD and Seagate drives, however given that there are vastly more WD drives in existence the number of Seagates arriving is very high. That having been said, WD drives more often arrive with issues that are minor and often only cost a few hundred $$$ to recover. While Seagates tend to catastrophically fail or at least cost into the thousands for recovery. The DM models have particularly high failure rates (especially the 3Tb), and are very difficult to work on.

HGST and Toshiba on the other hand seem to almost never show up for data recovery. Obviously there are less of them, but the number failing are even lower. Or maybe people who own them are just smart enough to back up their data. Hard to say.
 
patricktom said:
Don't know why but my 2 TB hard drive has become inaccessible and I cannot able to access the stored data. Though, the drive is visible under 'Disk Management' but showing as 'RAW' when I removed it and connected externally on another PC. I've already tried running CHKDSK command but it's showing error that check disk command is not available for RAW drives.

Any subsequent steps to deal with this error or possible fixes to get back data from the problem hard drive would be truly appreciated.

Please ask if there is any more information you need!!

Thanks in advance!!
Click to expand...

if you are familiar with any...sailor-sites, there are plenty of high tech softwares you can run to check your drive for free.

Otherwise, it will cost you a ton to get your data back. My 1gig, Samsung 840pro cost $2700, and that was on the low end
 
FxSoap said:
if you are familiar with any...sailor-sites, there are plenty of high tech softwares you can run to check your drive for free.
Click to expand...
Not in this case.
Otherwise, it will cost you a ton to get your data back. My 1gig, Samsung 840pro cost $2700, and that was on the low end
Click to expand...
It depends on the lab you use. But, you are also comparing apples and oranges when comparing the cost of your SSD recovery to a HDD recovery.
 
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