Seagate External HDD(40 GB) Not recognized by Windows XP

Rafales

Junior Member
Sep 24, 2008
1
0
0
Hi,

I've a 40 GB External HDD (Non-Branded). Its Seagate Momentus 4200.2 (40 GB) with "Gemini Casing". Its an old one and using it for years. I connect it via USB.

My OS is Windows XP Pro with SP3.


Now for more than a month I'm facing a problem. Whenever I Plug-in the 40GB External Hard Disk, I get a Error messages like "A problem occurred during hardware installation. Your new hardware might not work properly". I tried all the USB ports in my PC and all the USB ports gives the same result. Once I Plug-in the LED continuously blinks Red and Green alternatively and never stops.

Device: USB Mass Storage Device
PNP Device ID: USB\VID_04CF&PID_8818\100
Error Code: This device cannot start



http://i35.tinypic.com/2r2lwd1.png
http://i35.tinypic.com/2qbul42.png
http://i35.tinypic.com/2hx62r9.png


I used Driver Genius Pro and found this error...
http://i37.tinypic.com/24bnk3l.png


Strangely the 40GB External Hard Disk work fine on other desktops and laptops except my PC. I use Windows XP SP3. I believe its nothing to do with SP3 since the the 40GB External HDD works with different desktops that has SP2 / SP3 installed.

Another point is Flash Drive / Pen Drive works fine in my PC.


Seagate Momentus 4200.2 (40 GB)
SN: 3LE02VCW
Model: ST9402113A
Gemini Case (USB 2.0 Support)


Do you have a Solution for this problem ?

Regards
Rafales
 

Zepper

Elite Member
May 1, 2001
18,998
0
0
How is the drive powered? If from the USB port and/or PS/2 port, do you have other devices already drawing substantial power from those ports? Maybe you need an independent power supply for it (or bring power to it directly from a Molex (drive power) connector). I always use independent power for my external drives for more reliability. I build my own power adapter cables.

.bh.