Hey. We bought a Seagate Desktop Expansion 4tb the price was good. The complexities of the USB 3.0 products in my computer are a little hard to follow. My motherboard is an MSI X99S Sli Plus so that's got Intel Asmedia and Via USB 3.0 controllers. 4 front ports are powered internally by Intel.
The front ports on this case connected as a left + right pair. Two cables connecting to two separate internal USB ports, both of the left ports always behaved differently to the right ports. Onto the problem.
We connected the wall powered Seagate drive to the front right ports, the drive would connect and then run at 13mb/s and randomly stall. Formatting failed. Connecting it to the left ports it would write at 99mb/s and then an error would pop up. We then bought a Samsung branded 3TB slimline drive which is definitely a 100% Seagate product now. The same happened.
We noticed the Seagate/Samsung drives both loaded a Seagate UAS? driver under storage controllers. Both were recognised as being Samsung/Seagate SCSI drives under the disk drive section. Then I plugged both drives into the hub in my monitor connected to the rear of the computer. Both drives appeared as USB 3 disk drives rather than SCSI and worked flawlessly??? We sent those back now anyway.
We bought two more drives which arrived today but are Western Digital ones which are fantastic and show no signs of these problem issues. Is there some kind of compatibility conflict with the Intel 3.0 front ports extensible host controller or X99 chipset Enhanced Controllers and Seagates drivers. We just want to know for the future rather than ignore an entire retail line. Thank You.
The front ports on this case connected as a left + right pair. Two cables connecting to two separate internal USB ports, both of the left ports always behaved differently to the right ports. Onto the problem.
We connected the wall powered Seagate drive to the front right ports, the drive would connect and then run at 13mb/s and randomly stall. Formatting failed. Connecting it to the left ports it would write at 99mb/s and then an error would pop up. We then bought a Samsung branded 3TB slimline drive which is definitely a 100% Seagate product now. The same happened.
We noticed the Seagate/Samsung drives both loaded a Seagate UAS? driver under storage controllers. Both were recognised as being Samsung/Seagate SCSI drives under the disk drive section. Then I plugged both drives into the hub in my monitor connected to the rear of the computer. Both drives appeared as USB 3 disk drives rather than SCSI and worked flawlessly??? We sent those back now anyway.
We bought two more drives which arrived today but are Western Digital ones which are fantastic and show no signs of these problem issues. Is there some kind of compatibility conflict with the Intel 3.0 front ports extensible host controller or X99 chipset Enhanced Controllers and Seagates drivers. We just want to know for the future rather than ignore an entire retail line. Thank You.
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