Screen goes to sleep mode during gameplay

[Dark.Lord]

Hey
my pc:
Intel Core i5 3570 @ 3.40GHz
MB: ASUS P8Z77-M
2x4GB DDR3 Single Channel @ 812.1 MHz (G.Skill)
ASUS 295 GTX
PSU: HuntKey APFC 700
output WATT: 600W, +5V&+3.3V:115W

So my problem is, i own many different games, and spend many hours
enjoying those games. but once in a while, i come across a game that
crashes my system, for now i know only of 2 games that do that:
Rust and Kerbal Space Program.
What is happening is basically during gameplay, sometimes after 3min,
sometimes after 1 hour, the screen goes into sleeping mode,
the computer fans are still running, and i cant do anything except hard reset.

I checked the temperatures, all within normal range.
I updated all the drivers, same problem.
I tried to turn off one of the GPU cores, same problem.

I checked this website: http://extreme.outervision.com/PSUEngine
and it says that i need 470W PSU to run this system, my PSU is 700W.

Please help :\

P.S
Games like Skyrim, CS:GO, DOTA 2, Wargame, Chivalry,
all working without any problems on highest settings!

 

[Virgorising]

Hi, Dark Lord.

Good u say yr temps are within normal range.

But never having heard of that PSU, I just delved. I came upon this:

The problem with Huntkey is that some of the PSUs are OK but there are also quite a few that are ... disasters waiting to happen.
Unless you can find an trusted INDEPENDENT review website that has reviewed and tested a specific Huntkey model and given it a passing grade - it's best to assume the worst and avoid picking one up​

 

[Matt1970]

While I would tend to point to PSU as well I would run whocrashed first before throwing parts at it. Also check to make sure sleep, hibernation, and under advanced hybrid sleep isn't enable.

 

[Dark.Lord]

Hi, Dark Lord.

Good u say yr temps are within normal range.

But never having heard of that PSU, I just delved. I came upon this:

The problem with Huntkey is that some of the PSUs are OK but there are also quite a few that are ... disasters waiting to happen.
Unless you can find an trusted INDEPENDENT review website that has reviewed and tested a specific Huntkey model and given it a passing grade - it's best to assume the worst and avoid picking one up​

Yes I suspected it could be my PSU, but due to the fact that
all other games work perfectly, then this theory is no longer relevant...
I got like, 50 games, many of which are new, with new Graphical Engines,
I run all my games on high settings, with a good stable 50+ FPS.
And from those 50 games, there are only 2 games, that crash...
I cant explain it, how is that my PSU handles all my other games,
while those 2 games (which are not that graphically heavy) crash?

 

[Virgorising]

Yes I suspected it could be my PSU, but due to the fact that all other games work perfectly, then this theory is no longer relevant... I got like, 50 games, many of which are new, with new Graphical Engines, I run all my games on high settings, with a good stable 50+ FPS. And from those 50 games, there are only 2 games, that crash... I cant explain it, how is that my PSU handles all my other games, while those 2 games (which are not that graphically heavy) crash?

Did you download WhoCrashed as Matt suggested?

http://www.resplendence.com/whocrashed

Get the free version.

We don't yet know if PSU theory is relevant or not.
_________________________________________________
Edit: Delved, found this:

http://steamcommunity.com/app/252490/discussions/0/630799997736160490/

 

[Dark.Lord]

Did you download WhoCrashed as Matt suggested?

http://www.resplendence.com/whocrashed

Get the free version.

We don't yet know if PSU theory is relevant or not.
_________________________________________________
Edit: Delved, found this:

http://steamcommunity.com/app/252490/discussions/0/630799997736160490/

k so i installed the program, there are 3 logs in it, none of which
are relevant to the crashes. for example i had 2 crashes today,
none were logged. (it got some old logs from days ago...)
also i used to use the windows log feature, same there, the only thing
it logged was the hard reset i did.

here is the last log on WhoCrashed:
[FONT=Segoe UI, Arial]On Wed 09/04/2014 08:41:21 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040914-14820-01.dmp
uptime: 00:30:45
This was probably caused by the following module: [FONT=Segoe UI, Arial]hal.dll[/FONT] (hal!HalBugCheckSystem+0x1E3)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80082B8028, 0xBE200000, 0x5110A)
Error: [FONT=Segoe UI, Arial]WHEA_UNCORRECTABLE_ERROR[/FONT]
file path: C:\Windows\system32\hal.dll
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
[/FONT]

 

[Virgorising]

here is the last log on WhoCrashed: On Wed 09/04/2014 08:41:21 GMT your computer crashed

Wut?????

U have a time machine in this rig?

Please give us yr temps under load. Yes, I get U said they are normal.

 

[Dark.Lord]

Wut?????

U have a time machine in this rig?

Please give us yr temps under load. Yes, I get U said they are normal.

CPU wont go above 60c
GPU peaks at 85C (I checked, its normal for 295GTX)

and the date is set to Europe standards (day/month/year) unlike USA (month/day/year)

 

[Virgorising]

CPU wont go above 60c GPU peaks at 85C (I checked, its normal for 295GTX)

Thanks. Yes, normal.

and the date is set to Europe standards (day/month/year) unlike USA (month/day/year)

Thanks, I missed that.

Do you have another screen you can hook up?

 

[Dark.Lord]

Thanks. Yes, normal.



Thanks, I missed that.

Do you have another screen you can hook up?

I got an old CRT, but i dont think its a monitor problem...
as i said, out of 50 games, only 2 games are crashing my computer

 

[Virgorising]

I got an old CRT, but i dont think its a monitor problem...

But worth ruling out.

as i said, out of 50 games, only 2 games are crashing my computer

Yes, we know, you said in yr initial post. Did you use the link I put up?

Is that playing the two games puts yr screen to sleep a new phenomenon? If not, how long were you able to run them normally before this started? Ever?

Have you gone into Power Options and set yr screen to never go to sleep?

 

[Virgorising]

Afterthought: does that card let you fiddle with hardware acceleration??

 

[Ketchup]

I Googled you power supply since I have never heard of that brand. Most people are saying it is cheap garbage. Based on your experiences, I would be inclined to agree. I doesn't matter what they are rated at if they can't provide consistent voltage.

 

[Virgorising]

I Googled you power supply since I have never heard of that brand. Most people are saying it is cheap garbage. Based on your experiences, I would be inclined to agree. I doesn't matter what they are rated at if they can't provide consistent voltage.

Exactly. What I put up (post#2) fell short of the actual, keepin it Real words "cheap garbage", but that was the clear conclusion...."disaster waiting to happen," etc. NOT RELIABLE.

But, Ketchup, the OP is trying to make a case that this PSU is not the issue cause he says only those 2 out of 50 games shut the screen down.

But, as I said, for me, that don rule it out.

 

[VirtualLarry]

Try running OCCT 4.x's Power Supply Test (linpack + GPU stress-test). Watch your temps too. If your rig can survive 30-60 minutes of that, without shutting down, then it's not the PSU.

 

[Dark.Lord]

K i ran OCCT for 2 hours, extreme stress!

 

[Virgorising]

Wow. How impressive is the above? WAY IMPRESSIVE. So, does it mean the widely dissed on the net PSU is OK?

 

[Dark.Lord]

Wow. How impressive is the above? WAY IMPRESSIVE. So, does it mean the widely dissed on the net PSU is OK?

Yeah well people tend to be afraid of the unknown...
anyways, still got the same problem with those 2 games :\

 

[Virgorising]

Yeah well people tend to be afraid of the unknown...
anyways, still got the same problem with those 2 games :\

I am not a fan of generalities or categorical thinking. Of ANY KIND.

Re the unknown.....I observe, some of the most unconsciously terrified humans are blindly moved to take the biggest risks....they often do that to keep themselves shut down.....against uber old terror.

Again, have you reconfigured everything in Power Options? Set yr screen to NEVER TURN OFF?

Again, does yr card have something akin to AMD catalyst Center?

If yr card has VGA connectivity, it may even be worth getting the old CRT monitor out and hooking it up to see if this issue goes on manifesting.

I always keep a coupla spare screens, tho all flat panel. So I don have to live in fear of my main one dying.

 

[VirtualLarry]

Hmm, so PSU test passed? Good job. Let's look elsewhere.

You have an NVidia 295, right? That's a dual-GPU card?

Actually, that makes me wonder, did you have SLI enabled when doing the OCCTSU test?

Assuming that you did, then it likely tested both GPU cores.

I guess the next thing to look at would be drivers. The newest NV WHQL drivers have been shown to be buggy for some people. I've had a TDR and a blue-screen myself from them, on a GT430 (not a hot card), at the desktop, web browsing with Waterfox. Had some issues with Flash Player 13 crashing too.

Try un-installing the newest drivers, and rolling back a few revisions of WHQLs.

 

[Virgorising]

Hi, again.

I am not a gamer and I never heard of RUST before seeing this thread. That being said, might this have some relationship to yr issue with it?

AGAIN, DID YOU DISABLE POWER MANAGEMENT? I would even do it in the bios.

 

[Virgorising]

Ahah! just found THIS:

https://answers.microsoft.com/en-us...ep-while/1b536cdd-5c87-4658-9762-30f43ddb8ffb

Said early on re re configuring Power options, right? And did I not address hardware acceleration? Fiddling with it. I asked if yr card enabled that.

 

[Virgorising]

Final thought. U said the load temp you quoted for yr GPU is normal. While it appears at upper end of normal, I would raise the speed of its fan to bring the temps down.

You have nothing to loose trying this, right?

If it's not yr PSU, and not the screen itself and you HAVE SET THE SCREEN TO NEVER GO SLEEP, I think the card might be running hot....despise U say the two games you have this issue with are not that demanding.

I would also pull the card, carefully clean every part of it, blow out the slot (and the whole interior) and reseat the card. Also blow out the port you are using and make sure the cable pins are clean.

 

[Dark.Lord]

Final thought. U said the load temp you quoted for yr GPU is normal. While it appears at upper end of normal, I would raise the speed of its fan to bring the temps down.

You have nothing to loose trying this, right?

If it's not yr PSU, and not the screen itself and you HAVE SET THE SCREEN TO NEVER GO SLEEP, I think the card might be running hot....despise U say the two games you have this issue with are not that demanding.

I would also pull the card, carefully clean every part of it, blow out the slot (and the whole interior) and reseat the card. Also blow out the port you are using and make sure the cable pins are clean.

Tried that, cleaned the card, the temperature is normal indeed,
the card is much more stressed in other more demanding games,
and it handles them well. I tried to tinker with the configuration of the card,
but it appears that nothing helps, i guess it have something to do
wit the capability of those 2 games with an old card such as GTX 295.

Also the fans are automated, during high load the fans automatically go to 100%

 

[Virgorising]

Tried that, cleaned the card, the temperature is normal indeed, the card is much more stressed in other more demanding games, and it handles them well. I tried to tinker with the configuration of the card, but it appears that nothing helps, i guess it have something to do wit the capability of those 2 games with an old card such as GTX 295. Also the fans are automated, during high load the fans automatically go to 100%

Hey. 10-4. Thanks for this info.

This unsolved mystery remains flashing in my brain and I was just desperate to find out wut the deal is here.

Only thing you have not said: did u configure yr screen to never turn off in Power Settings?