Scratch in Monitor screen

[KillerBob]

Stupid me put a 3 cm. scratch in my Iiyama VM 453 screen today, and it is deep enough to be annoying, and not easy to polish away.

What is there to do? I can barely feel it with my nail, and you can see it in a reflection. As it is vertical in the right center it is pretty irritating, especially as I know it is there.

Can I use any polish method, perhaps an abbrasive to smooth out the scratch, or am I the only one in the world to whom this has happened?

Thanks in advance...

 

[T3C]

how old is it? can you rma it and say it came like that also what did you do to scratch it?

 

[KillerBob]

It's over a year old, and though I think I can RMS it for something else, it would have to be a serious issue for them to return me a new one. That said, I returned an 2 year old IBM HD a month ago, and recieved a completely new HD from Hitachi last week.

Does anyone have an idea what could break an Iiyama CRT monitor so it's ready for RMA? Or, even better, know how I can "fix" the scratch?

 

[KillerBob]

Oh, and I was using a letter knife to show someone what part of a Meribel slope I had been skiing down last Feb.

 

[Lore]

Hrm, you probably don't want to "break" the monitor (RMA fraud!) but the only thing I can think of is maybe using one of those car windshield repair kits that will "fill" in the cracks/scratches with some sort of liquid that will harden and make it appear as whole again.

sharkeeper is a monitor wiz; maybe he'll drop in this thread and take a look?

 

[KillerBob]

I was thinking of that, has anyone tried that?

 

[Beller0ph1]

I also have a scratch on my monitor...I will be reading this thread with great interest. Bump for a soluiton!

 

[Lynx516]

DO not try to repair it it will make things worce. Moniters have many different chemicals on them to prevent glare e.t.c and are very presice bits of glass you will totaly ruin your moniter if you try to repair.

 

[KillerBob]

The (hopefully) happy ending of this is that I called Iiyama, and they were extremely helpful.

They asked if there was anything else wrong, and I explained that in some rare instances particular programs (3DMark2001, ATi Demos, and a few games), the monitor cannot find a sync rate lock and goes black. The green light on the panel simply goes amber after 30 seconds of trying.

I have learned to live with this as it is only if WinXP is set at high refresh rates (>100Hz).

The support person agreed that they will ship me a refurbished monitor, get my one in return and that'll be that. Thanks Iiyama! This exchange takes place later this week, so hopefully the one I am getting is in no worse condition that the one I have.

However, in the meantime I have talked to a few companies, me calling up pretending I have one of their monitors, and Sony explained that I may be able to "fill up" the scratch with glue, scraping it level with a razorblade. That would make the scratch invisible to the naked eye, and not neccessarily ruin the coating.

 

[buleyb]

Well I'm glad you fessed up to liyama, most people here tend to discourage RMA fraud, as it usually comes back to harm us all (in a more strict RMA policy). Hope the new one works out for you

 

[GonzoDaGr8]

Sony explained that I may be able to "fill up" the scratch with glue, scraping it level with a razorblade.

Superglue should work well for that. That is pretty much what they use as a finishing touch on car windows when you get them fixed.

DO not try to repair it it will make things worce. Moniters have many different chemicals on them to prevent glare e.t.c and are very presice bits of glass you will totaly ruin your moniter if you try to repair.

Bah..I disagree. Yes, there is anti-glare coatings on there, but to fix a small area like a scratch won't completely destroy the monitor.

 

[tenoc]

Try clear candle wax, then polish with clean, soft cloth.