Sceptre Monitor Warranty

Jynx980

Senior member
Jan 10, 2001
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I just bought a Sceptre X9G-Naga II LCD monitor and while I like it, the warranty policy is pretty crappy for all of their LCD monitors. Here is a scan of the warranty card (213k dial up beware!) First and formost they do not cover ANY dead pixels. I had one on mine but luckily I was able to rub it away. But what if you had 8? You would be totally SOL. The other issuse is that they only give you a 1 year warranty. Most companies give 3 as a standard. Before I purchased this monitor I tried to call and see if it was available in my area so I could take a look at it. First I tried to email the sales department, got my email back saying it was not a vaild address. Ok, Ill try and call. It was the usual press 1,2 blah blah blah. When I get to the menu to talk to someone I press 2. Nothing happens. I wait, then get the "we did not understand your response." Ok ill try again. Press 2, nothing. Press it again. "We are connecting you to that extension... That extension is invalid." Well hell!
You may be wondering why did I buy this monitor then? Because I got it at Costco and they have a great return policy, so I can forgo all this $hit and just take it back to them if it doesnt work.

All that being said, I do like this monitor pretty well. Its my first LCD so I can only compare it to CRT's. Like I said, it had a dead/stuck pixel when it first came on. Unfortunetly it was red and stuck out on most colors. I thought 'oh boy now I gotta take it back already.' But I just rubbed it with my knuckle and it went away. Hurrah! The response time is 12ms and I have not noticed any ghosting as of yet. I play diablo II and it runs at a max of 800x600. It doesnt look good but not terrible either being in a non-native res. Also a nice feature is that is comes with the standard vga cabel AND a dvi cable. I didnt really expect them to include that. It come with a speaker and a usb cable also with the option of connecting two usb devices to the back of the monitor. The speakers are built into the monitor but I never hooked up the wire, no reason too since I use headphones already. Seems like I may need to tweak the colors a bit to get it to my liking but overall I am impressed with this monitor.