• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Scanning with wireless all-in-one?

de8212

Diamond Member
I've had a canon mp560 pinter/scanner/copier for several months. It works wirelessly as far as printing goes but I cannot get a document to scan into my PC. I go through the menu on the printer display and the last step is Set up PC to scan (or something like that). Then it just goes back to the menu where you check what device you want the document scanned to. I've tried several times.

So, do I need special canon software to do this or is the built in scanning software with W7 sufficient?
 
Though I don't have a lot of experience with wireless scanning, I found that it can really be hit or miss as far as remote scanning goes if you don't have the manufactuer's software installed. For my Epson, for example, Windows 7 can *find* it as a scanner, but it often reported communication errors until the Epson network software was installed. It was even exasperated when I had it connected by USB as well. The network portion and the wired portion had at it for a while till they sorted out on a reboot.

On W7, open up the Devices and Printers section and see if the Cannon is showing up as a scanner. You might have to enable the network browsing service if it isn't on, but if you're not on a domain it should be good. If it is showing up, see if you can do any scan functions by initiating it from the software side vice the printer side.

I'd also say go ahead and see if Cannon has any software package for the printer to see if that makes a difference. Their Besides, Windows 7 default built-in scanning functions aren't all that feature rich, so some additional manufacturer's software might help (even if is is bloated...I'm looking at YOU HP). Also, check Cannon's troubleshooting KB for info. Search for "scan", then 3rd and 4th options down for the usual routine of troubleshooting wifi scanning.
 
It should also work with the standard TWAIN driver using a program liuke Irfanview under the ACQUIRE function. An option there is to find the scanner.
 
Back
Top