Hi,
The ScanJet 3400Cse is supposed to scan at 9600 dpi if I'm not mistaken
(please correct me if I'm wrong). For now, I can achieve only 1800 dpi.
So, if I enter a custom resolution of 2400 dpi in the box (I must type
it because the highest setting pre-avalaible is 1200 dpi), I have the
error message "Sorry, an error occurred saving to the file" when I hit "send
the scan".
1200 and 1800 dpi are ok, but if I try a number like 2000 dpi, I have
the same error.
It seems that my problem is related with the file size of the scan or with a
memory problem (like swapfile). I explain:
*With a swap file set as "Let Windows manage my swap file".
Scanning a 21,59cm by 29,72cm color photo at 100% scaling.
Settings: "Sharpen details in photo" and "Use maximum bit depth".
After the "Start the scan" message (done automatically at 200 dpi) I tried
the following optional adjustements:
Output type: "Best color photograph"
Resolution: 1200 dpi (selected in "custom resolution"
UNSUCCESSFUL
(message "There is not enough free disk space to save the scan).
*With a minimum swapfile set as 2000mb and no maximum:
Tried the same thing as above and I was SUCCESSFUL... but if I try 2400 dpi
(manually entered in the box because I don't have that preset) I have the
message "Sorry, an error as occured saving to the file. (File creator
error)".
But strangely if I set to 1830 dpi where the file size is 975 mb, it's ok.
Tried 1831 (976,8) and it failed.
To continue my investigation, I tried the following settings with the same
photograph:
Output type: "Black and white photograph"
Resolution: "2400 dpi" (size=559mb)
...SUCCESSFUL!!!
Tried 3100 dpi (size=933mb) and was successful again!!
...3200 dpi (size=994mb) and it didn't work.
So, I ask what could be my problem. I hope that the infos I gave you will
help you to find a solution.
Here's my complete computer setup:
Motherboard Abit Be6-II rev. 1.1 with Highpoint HPT366 ATA66 controller
(BEHXU BIOS)
Win98se
Quantum HDD lct10 20 gb on ide3 with hpt366 controller enabled
Plextor 8/4/32 on IDE2
Unknown cd 56x on IDE1
Sis6326 AGP card (with latest drivers) in AGP slot
Aopen NIC Aon-325 in slot 3 (sharing IRQ with HPT controllers)
Sblive value CT4830 in slot 2
GVC modem in slot 4
Epson Stylus Colr 400 printer on LPT1
ScanJet 3400Cse on LPT1
*HPT366 drivers are 1.28 beta
**Oh, I forgot to tell that I tried the USB setup and it's the same problem.
As anyone else ever experienced a similar problem and could help me.
Thank you.
Patrice Brousseau
The ScanJet 3400Cse is supposed to scan at 9600 dpi if I'm not mistaken
(please correct me if I'm wrong). For now, I can achieve only 1800 dpi.
So, if I enter a custom resolution of 2400 dpi in the box (I must type
it because the highest setting pre-avalaible is 1200 dpi), I have the
error message "Sorry, an error occurred saving to the file" when I hit "send
the scan".
1200 and 1800 dpi are ok, but if I try a number like 2000 dpi, I have
the same error.
It seems that my problem is related with the file size of the scan or with a
memory problem (like swapfile). I explain:
*With a swap file set as "Let Windows manage my swap file".
Scanning a 21,59cm by 29,72cm color photo at 100% scaling.
Settings: "Sharpen details in photo" and "Use maximum bit depth".
After the "Start the scan" message (done automatically at 200 dpi) I tried
the following optional adjustements:
Output type: "Best color photograph"
Resolution: 1200 dpi (selected in "custom resolution"
UNSUCCESSFUL
(message "There is not enough free disk space to save the scan).
*With a minimum swapfile set as 2000mb and no maximum:
Tried the same thing as above and I was SUCCESSFUL... but if I try 2400 dpi
(manually entered in the box because I don't have that preset) I have the
message "Sorry, an error as occured saving to the file. (File creator
error)".
But strangely if I set to 1830 dpi where the file size is 975 mb, it's ok.
Tried 1831 (976,8) and it failed.
To continue my investigation, I tried the following settings with the same
photograph:
Output type: "Black and white photograph"
Resolution: "2400 dpi" (size=559mb)
...SUCCESSFUL!!!
Tried 3100 dpi (size=933mb) and was successful again!!
...3200 dpi (size=994mb) and it didn't work.
So, I ask what could be my problem. I hope that the infos I gave you will
help you to find a solution.
Here's my complete computer setup:
Motherboard Abit Be6-II rev. 1.1 with Highpoint HPT366 ATA66 controller
(BEHXU BIOS)
Win98se
Quantum HDD lct10 20 gb on ide3 with hpt366 controller enabled
Plextor 8/4/32 on IDE2
Unknown cd 56x on IDE1
Sis6326 AGP card (with latest drivers) in AGP slot
Aopen NIC Aon-325 in slot 3 (sharing IRQ with HPT controllers)
Sblive value CT4830 in slot 2
GVC modem in slot 4
Epson Stylus Colr 400 printer on LPT1
ScanJet 3400Cse on LPT1
*HPT366 drivers are 1.28 beta
**Oh, I forgot to tell that I tried the USB setup and it's the same problem.
As anyone else ever experienced a similar problem and could help me.
Thank you.
Patrice Brousseau
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