SBC sucks.....

[Mrburns2007]

Was figuring a bill would come for $39.90 for DSL but instead recieved one for $47.57

This has to be fraud.....

 

[mjquilly]

tax? how dare they

 

[Mrburns2007]

Here's the items:

23.00 CR service discount
99.00 CR DSL modem instant credit
48.55 SBC Yahoo DSL Standard Plus PKG
1.40 Global service provider
7.67 sales tax
12.95 shipping and handling
99.00....DSL modem

Total 47.57

There was no mention of 7.67 when signed up

 

[Heisenberg]

Yes, yes they do. I've had bad experiences with them, and will never be an SBC customer again.

 

[amnesiac]

Originally posted by: Heisenberg
Yes, yes they do. I've had bad experiences with them, and will never be an SBC customer again.

Bad enough that I should consider a $45/month cable modem over $26.95/month SBC DSL?

 

[Mrburns2007]

It's 28 % sales tax if you take it from $26.95 a month....what country are we in ????

 

[Mill]

Originally posted by: Mrburns2007
It's 28 % sales tax if you take it from $26.95 a month....what country are we in ????

Ever thought it was on the DSL modem sparky?

 

[Mrburns2007]

Originally posted by: amnesiac

Originally posted by: Heisenberg
Yes, yes they do. I've had bad experiences with them, and will never be an SBC customer again.

Bad enough that I should consider a $45/month cable modem over $26.95/month SBC DSL?

Yeah, but in my area they were doing deals for $29.95 DSL that's it no add on sales tax from other ISP's.

 

[mjquilly]

Originally posted by: Mrburns2007
Here's the items:

23.00 CR service discount
99.00 CR DSL modem instant credit
48.55 SBC Yahoo DSL Standard Plus PKG
1.40 Global service provider
7.67 sales tax
12.95 shipping and handling
99.00....DSL modem

Total 47.57

There was no mention of 7.67 when signed up

It's tax!!! here, straight from their website:

Order SBC Yahoo! DSL for a one-year term for $26.95 per month, and receive a $149 Wireless Home Networking kit with $99 rebate (taxes and a $14.95 shipping and handling fee apply), or receive an Instant Credit on a DSL modem -- that's a $99 value (taxes and a $12.95 shipping and handling fee apply). Plus, get free activation and a free self-installation kit.

I realize this isn't the same package that you have, but it's TAX!!! Businesses will chage that.

 

[Heisenberg]

Originally posted by: amnesiac

Originally posted by: Heisenberg
Yes, yes they do. I've had bad experiences with them, and will never be an SBC customer again.

Bad enough that I should consider a $45/month cable modem over $26.95/month SBC DSL?

I dunno. It's not really an issue for me since I only have a cell phone and no landline.

 

[MrYogi]

ok. tax is for the first month only. They charged you tax for the modem. it is free but u have to pay tax

 

[mjquilly]

Originally posted by: Mrburns2007

Originally posted by: amnesiac

Originally posted by: Heisenberg
Yes, yes they do. I've had bad experiences with them, and will never be an SBC customer again.

Bad enough that I should consider a $45/month cable modem over $26.95/month SBC DSL?

Yeah, but in my area they were doing deals for $29.95 DSL that's it no add on sales tax from other ISP's.

Why didn't your order that instead? It's possible that they added the tax in already to that $29.95 price. Stinkin fine print!

 

[MrYogi]

once again
there is no tax on the internet
the tax is on the free modem worth $100

 

[Mrburns2007]

Originally posted by: MrYogi
once again
there is no tax on the internet
the tax is on the free modem worth $100

Ok, thanks, open my billed and it didn't say the tax was for the modem, thought it was some sneaky sales tax they were trying to charge monthly. You can't believe the crap they pull here locally.

 

[mjquilly]

Another thread reminded me - if you are getting SBC DSL, DO NOT use the software they give you. Get RASPPPOE instead, it is FAR superior to that EnterNet crap.

 

[Mrburns2007]

Originally posted by: mjquilly
Another thread reminded me - if you are getting SBC DSL, DO NOT use the software they give you. Get RASPPPOE instead, it is FAR superior to that EnterNet crap.

Or a router

 

[0roo0roo]

still waiting for %@# upgrade in speed.

 

[imported_Mike]

this is old news, but quite pathetic your surprised about getting charged tax...unless your state normally doesnt charge tax?

 

[ScottMac]

That would also be why it's a rebate instead of an outright credit. A rebate is always POST TAX.

FWIW

Scott

 

[Sid59]

Originally posted by: 0roo0roo
still waiting for %@# upgrade in speed.

yeah me too =(.