Saves not saving in Word 2007, anyone heard of this?

[MBony]

I have a user who was just moved from Office 2003 to Office 2007 in the past few months and she has come in the past few days saying that her saves aren't saving when she does File>Save or click the disk or hitting Ctrl-S.

The file is saved on a server and I have backups, but she makes so many edits they are useless. She is also PR and really needs this to work. Space on the server is a non issue, but I just can't think of anything to suggest to her. She seems to know how to save and 'she never had this problem in Word 2003' so I don't know what else to try.

I have suggested doing a Save-As after every edit, but I know that is kind of silly.

Has anyone ever run into this or heard of this?

 

[notposting]

Dunno but my wife just had some problems with Office 2007 (Win 7). Had a document open (over a few days, computer going into standby not off), saved it multiple times she said, and it's not there. Nothing in the auto-save location either. She printed it, closed it, and then it was gone.

She came from Office XP on XP so I don't know...hopefully it doesn't have a problem. I also didn't have any auto-saves on her nightly WHS backups either.

 

[FeuerFrei]

What kind of error messages does she get when it refuses to save?
Occasionally Word 2007 forgets I'm editing a file and refuses to let me save changes to an open document because it's "locked for editing by __". well duh, I'm working on it! So I have to create a new temp file to keep my changes. Maybe I should blame Vista, I dunno.

 

[MBony]

What kind of error messages does she get when it refuses to save?
Occasionally Word 2007 forgets I'm editing a file and refuses to let me save changes to an open document because it's "locked for editing by __". well duh, I'm working on it! So I have to create a new temp file to keep my changes. Maybe I should blame Vista, I dunno.

No errors.

 

[CaptainGoodnight]

Is it just files that are saved over the network? Or does it happen locally too?

Edit: I was looking at Word 2007's features. Under "Word Options" and "Advanced", there is an option titled "Copy remotely stored files onto your computer, and update the remote file when saving"

 

[mrritchey]

I have just had a similar issue. Sometimes when I have edited a document repeatedly, the document begins to save some of the edits and not save others. I think that it may have something to do with an autoformatting issue, but I don't know. We discussed it in great lengths in document design and tech. pub classes. It seems fairly common to have this type of issue with Word 2007.