I have a Acer Aspire 5570Z laptop.
I bought a Seagate Momentus 250GB 5400.4 HDD to upgrade.
When I try to install Windows Vista/7, halfway during installation, the process aborts saying "device not found" or something similar - it is as if the HDD doesn't exist anymore. A cold boot (restart) followed by starting windows installation process again, makes windows detect the HDD again, but the process repeats.
I was thinking the HDD is defective, but running Seagate diagnostics (DOS based, in the same laptop) reports no errors. I tested both the short and long test and also wrote zeroes on the entire drive successfully.
Is this a SATA-II drive incompatible with SATA-I hardware issue - my laptop is more than 2 years old, and my guess is that it may not be SATA-II compatible.
Any ideas on how I can find out where the problem is?
Thanks.
edit - I contacted seagate support and this is what they said (not much help):
<quote>
Since the BIOS finds the drive OK and our software does as well and passes the drive, it would not appear as if the problem is with the drive itself. Since the Windows installer utility is having a problem that suggests that the software is not installing the correct sata controller drivers for this system. We would not have those ourselves but the laptop manufacturer should have those. I would consult with Microsoft on how to best install those controllers on a Windows 7 setup.
</quote>
I bought a Seagate Momentus 250GB 5400.4 HDD to upgrade.
When I try to install Windows Vista/7, halfway during installation, the process aborts saying "device not found" or something similar - it is as if the HDD doesn't exist anymore. A cold boot (restart) followed by starting windows installation process again, makes windows detect the HDD again, but the process repeats.
I was thinking the HDD is defective, but running Seagate diagnostics (DOS based, in the same laptop) reports no errors. I tested both the short and long test and also wrote zeroes on the entire drive successfully.
Is this a SATA-II drive incompatible with SATA-I hardware issue - my laptop is more than 2 years old, and my guess is that it may not be SATA-II compatible.
Any ideas on how I can find out where the problem is?
Thanks.
edit - I contacted seagate support and this is what they said (not much help):
<quote>
Since the BIOS finds the drive OK and our software does as well and passes the drive, it would not appear as if the problem is with the drive itself. Since the Windows installer utility is having a problem that suggests that the software is not installing the correct sata controller drivers for this system. We would not have those ourselves but the laptop manufacturer should have those. I would consult with Microsoft on how to best install those controllers on a Windows 7 setup.
</quote>
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