Sapphire 100292DDR3L HD 5450 Video Card orientation problem

djdrew201

Member
Dec 5, 2003
57
0
0
Sapphire 100292DDR3L Radeon HD 5450 Video Card - 1GB, DDR3, PCI-Express 2.0 (x16), Dual-Link DVI, HDMI, VGA, DirectX 11, Single-Slot, Low Profile

I have attached the card to a flat panel HDTV via the HDMI cable, and the resulting picture is half way down the screen.

How do I adjust the picture to stretch to fit? I have looked through the manual and found nothing, and have waited for a tech reply from the company to no avail.
 

KingFatty

Diamond Member
Dec 29, 2010
3,034
1
81
Do some google searching for "overscan" I think that's what you use to fix the issue. Maybe google for overscan and ccc (the catalyst control center). I've not actually done such a fix, sorry I don't have more specific info.
 

djdrew201

Member
Dec 5, 2003
57
0
0
Thanks for the tip! Believe it or not, tech support (East Indian book readers) replied and here was their statement for what excuse they used for tech help:

Use the CCC under desktop and display property and look for the scaling mode so you can resize the screen to fit your display

So in a way, I guess they were saying like you did, but not as clearly. I Googled it and found really helpful tips on it, but need to stop by the store where the setup is at and see what gives as for a fix and make sure it works. I wasn't aware of any scaling options and Ati surely doesn't make it easy to find.

Thanks again and I will post back on the results.

System info:

Gigabyte mobo
AMD 6 core CPU
8G Corsair DDR3
120G OCZ SSD
1T Seagate SATA HDD
sapphire Video
NZXT case with 200mm side fan
 

Meghan54

Lifer
Oct 18, 2009
11,684
5,225
136
Thanks for the tip! Believe it or not, tech support (East Indian book readers) replied and here was their statement for what excuse they used for tech help:

Use the CCC under desktop and display property and look for the scaling mode so you can resize the screen to fit your display

So in a way, I guess they were saying like you did, but not as clearly. I Googled it and found really helpful tips on it, but need to stop by the store where the setup is at and see what gives as for a fix and make sure it works. I wasn't aware of any scaling options and Ati surely doesn't make it easy to find.

Thanks again and I will post back on the results.

System info:

Gigabyte mobo
AMD 6 core CPU
8G Corsair DDR3
120G OCZ SSD
1T Seagate SATA HDD
sapphire Video
NZXT case with 200mm side fan






Next time, I'd suggest using the help function in the CCC....it does explain how scaling works for flat panel TV's. You access it by clicking on "My Digital Flat Panels" tab on the left margin of CCC, pick "HDTV Support (Digital Flat-Panel)" or "Scaling Options (Digital Flat-Panel), then click the "?" in the upper right corner of the window that opens.


Don't be afraid to explore....you may surprise yourself and discover the answer was right there all the time.
 

KingFatty

Diamond Member
Dec 29, 2010
3,034
1
81
Generally, I find the AMD interface of catalyst control center to be unfriendly. I mean, there are very intuitive ways to arrange information. As an example, you could simply keep track of what features are the most common or most important, and emphasize those a bit and make them easier to "find". But instead, every obscure setting gets equal "billing" as the more important ones, nothing is elevated/easier to find, and the result is a spaghetti tangle of features that require the user to wade through them to find something. It seems to me that the people who do the user interface are engineers or techies, and not someone who understands good design or user interface.
 

djdrew201

Member
Dec 5, 2003
57
0
0
The tip was a good fix and worked. Often, people think "help" sections are a goldmine in programs we encounter problems with. Yet more often than not, they are as useless as teats on a boar hog. Per say, as an example is Microsoft's famous help window for error reports on failed updates. The error number can be used online, and you can find a direct report, but more often than not, the help window itself gives you no help at all, or even more infamously gives the user such directions and instructions that are not even available on their version, or not even there when you go through the steps.

That's why forums such as these are worth their weight in gold, to be able to access the abundance of experiences made available only through the direct input of forum members with true knowledge accumulated through professional wisdom. For me to have researched online for the problem, especially with the trend of search engines to show the most highly paid responses to appear first rather than the most helpful, it would have been an aggravating search. Then again, where would I have come up with the word "overscan" or "scaling" if not for the truly helpful and valid input such as your's.

Forums are here for that purpose, to share. If people used all available search and help functions out there for fear of being ostracized for not being able to figure it out themselves once they resort to a forum, spending mind boggling hours and failed results to do so, what would we needs forums such as these wonderful tidbits of genuine help for? We'd be frustrated and insane by the time we found a viable solution.

Thanks again to Fatty for a truly helpful tip and going through the selflessness of offering good, genuine responses.
 
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