Sandy Bridge design flaw - Intel halted on NASDAQ - updated 2/8/11.

[solarissf]

thanks ikachu

 

[Xellos2099]

I wonder how will this recall work... send in copy of receipt to prove we purchased the motherboard and they will mail us the new one and we ship back the old one or we just return it to the store where we purcajse it from for exchange?

 

[Hogan773]

You really don't think someone will attempt to sue over this? There's a reason Intel specifically mentioned they haven't seen one case of anyone being effected by this and it poses no danger to people's data. They are trying to get ahead of the suits that will arise from this.

Sue for WHAT? What damages have you incurred? You woke up today with a perfectly fine SB system, and Intel TOLD YOU that you MIGHT have a problem in the future, and by the way, they will be paying $700 million in order to RECALL your product (which generally means you get a NEW ONE) so you won't have a problem in the future. IF you're one of the people who gets really unlucky, then perhaps your HDD won't be recognized by your system. It doesn't mean the bad SATA controller is going to reach into your HDD and strangle it! So back up your data (you should be doing that anyway) and keep moving forward.

Now what again are you going to sue about? That they KNOWINGLY released a FAULTY PRODUCT that they suckered you into buying?

C'mon man - life is too short. There are plenty of real conspiracies out there, you don't need to invent one here.

 

[arelaz01]

Actually, looks like Newegg disabled buying i5 or i7 Sandy's on their site. :hmm:

 

[PreferLinux]

You really don't think someone will attempt to sue over this? There's a reason Intel specifically mentioned they haven't seen one case of anyone being effected by this and it poses no danger to people's data. They are trying to get ahead of the suits that will arise from this.

If someone tried, I think you would find they would fail miserably, seeing they already knew it was a potential issue, but ignored it.

And who would anyway? How many companies with the resources to do that would have Sandy Bridge yet? They have not yet released the Xeon chips, so no servers or workstations will be using it yet, and most other computers in a business won't be upgraded very often, so, to be honest, I doubt there are many business using Sandy Bridge, and none of them would be big enough to be ably to afford too sue over something like this.

 

[Nintendesert]

Sue for WHAT? What damages have you incurred? You woke up today with a perfectly fine SB system, and Intel TOLD YOU that you MIGHT have a problem in the future, and by the way, they will be paying $700 million in order to RECALL your product (which generally means you get a NEW ONE) so you won't have a problem in the future. IF you're one of the people who gets really unlucky, then perhaps your HDD won't be recognized by your system. It doesn't mean the bad SATA controller is going to reach into your HDD and strangle it! So back up your data (you should be doing that anyway) and keep moving forward.

Now what again are you going to sue about? That they KNOWINGLY released a FAULTY PRODUCT that they suckered you into buying?

C'mon man - life is too short. There are plenty of real conspiracies out there, you don't need to invent one here.

I'm not inventing any conspiracies here. I'm stating there WILL be a class action lawsuit over this because that's what Americans do and that's when all the facts of the timing of their knowledge of this incident will come out. The accusations of Intel knowingly releasing a faulty product that has caused damage (computer makers are just supposed to eat the costs of labor caused by this?) were made early in this thread by other posters.

If already we have people on these boards asking such questions there are many others out there doing the same. A recall of this scale costs money well beyond just the replacement of the hardware.

 

[Patrick Wolf]

I'm not inventing any conspiracies here. I'm stating there WILL be a class action lawsuit over this because that's what Americans do and that's when all the facts of the timing of their knowledge of this incident will come out. The accusations of Intel knowingly releasing a faulty product that has caused damage (computer makers are just supposed to eat the costs of labor caused by this?) were made early in this thread by other posters.

If already we have people on these boards asking such questions there are many others out there doing the same. A recall of this scale costs money well beyond just the replacement of the hardware.

Get a grip, would ya. No one is going to sue, if they do they won't win. Intel would not release a product with a serious known fault cause (as is now happening) it'll cost them a lot to repair and replace it.

 

[OBLAMA2009]

this is why i would never go out and buy a platform on release day. i feel sorry for the sandy bridge desktop buyers who are going to be dealing with their defective stuff six months from now....

 

[aigomorla]

I'm not inventing any conspiracies here. I'm stating there WILL be a class action lawsuit over this because that's what Americans do and that's when all the facts of the timing of their knowledge of this incident will come out. The accusations of Intel knowingly releasing a faulty product that has caused damage (computer makers are just supposed to eat the costs of labor caused by this?) were made early in this thread by other posters.

If already we have people on these boards asking such questions there are many others out there doing the same. A recall of this scale costs money well beyond just the replacement of the hardware.

Have you read the EULA on anything u buy?

lolz..

Because you saying all this obviously means you didnt.

Theres a clear line in the EULA, that says any loss in work due to hardware failure is NOT responsible by the manufactorer.

And as of this moment, i did not get any notification from any vendor saying a recall was in place on the board i bought.

It says if your board just happens to fail, they will take care of the RMA.

But so far i have yet to hear someone say they lost there ICH10R which i think this is what its reffering to.

Infact someone come out who had there controller fail on them speak now, and let him be the first person to cast the stone.
Do you have SB? Did your controller fail?

If you cant answer yes for the first, why are u getting all heated up?

 

[Castiel]

P67/H67 chipset is the problem.. Not the processors

 

[Nintendesert]

Have you read the EULA on anything u buy?

lolz..

Because you saying all this obviously means you didnt.

Theres a clear line in the EULA, that says any loss in work due to hardware failure is NOT responsible by the manufactorer.

And as of this moment, i did not get any notification from any vendor saying a recall was in place on the board i bought.

It says if your board just happens to fail, they will take care of the RMA.

But so far i have yet to hear someone say they lost there ICH10R which i think this is what its reffering to.

Infact someone come out who had there controller fail on them speak now, and let him be the first person to cast the stone.
Do you have SB? Did your controller fail?

If you cant answer yes for the first, why are u getting all heated up?

EULA's don't absolve a company from legal wrongdoing. Nvidia has had to pay out the ass for their GPU problems and the class action lawsuit that resulted from it.

If you don't think all these press released aren't being vetted by Intel's legal department right now to try and limit their culpability then that's fine. I however feel differently.

 

[Zstream]

Have you read the EULA on anything u buy?

lolz..

Because you saying all this obviously means you didnt.

Theres a clear line in the EULA, that says any loss in work due to hardware failure is NOT responsible by the manufactorer.

And as of this moment, i did not get any notification from any vendor saying a recall was in place on the board i bought.

It says if your board just happens to fail, they will take care of the RMA.

But so far i have yet to hear someone say they lost there ICH10R which i think this is what its reffering to.

Infact someone come out who had there controller fail on them speak now, and let him be the first person to cast the stone.
Do you have SB? Did your controller fail?

If you cant answer yes for the first, why are u getting all heated up?

/facepalm

You haven't the slightest clue as to what a class action lawsuit is about? I could explain it but I will refer you to a few sites instead.

http://www.classactionlitigation.com/faq.html

 

[Diogenes2]

this is why i would never go out and buy a platform on release day. i feel sorry for the sandy bridge desktop buyers who are going to be dealing with their defective stuff six months from now....

Actually, in six months everything should be fine.
Meanwhile, those of us who have working SB systems are enjoying them, while those who hesitated will have to wait ..

I still haven't heard from anyone, anywhere, who has actually experienced the problem that Intel is being proactive about..

I have 4 drives on the affected ports right now, and am just finishing up an un-compressed back-up of ~700GB

 

[aigomorla]

/facepalm

You haven't the slightest clue as to what a class action lawsuit is about? I could explain it but I will refer you to a few sites instead.

http://www.classactionlitigation.com/faq.html

uhhhh

So how are you are protected when start of each EULA says:

Do not Copy, Install, or use materials provided under this license agreement until you have carefully read the following terms and conditions:

And under Part 6:
Limitation of Liability.

Its one of the ONLY SECTIONS which u see in ALL CAPS.


So according to EULA, you had to read the EULA, and accept the limited liability on the product before you could even use the product.

Class action law suit? All intel is responsible for is to replace faulty boards.
You really think someone is going to be able to pull a class action law suit when it says clearly on the EULA?

If you didnt accept the EULA which your class action lawsuit would state, the loss of time and work, which the class action law suit will define, you were unauthorized to use an INTEL product from the start.

EULA's don't absolve a company from legal wrongdoing. Nvidia has had to pay out the ass for their GPU problems and the class action lawsuit that resulted from it.

If you don't think all these press released aren't being vetted by Intel's legal department right now to try and limit their culpability then that's fine. I however feel differently.

Dude a contract / agreement saves you from everything. Unless the contract was illegal to begin with.
You cant not use a contract to over ride a previous contract.
The only way u can invalidate the contract was if a breach was made, or interpretation of the contract was in debate.
You need to find a loop hole inside the contract to find a law suit that would invalidate the contact.

Meh.. im not an lawyer, but i know this much.. intel is protected.
You guys thinking you can join a class action law suit, go ahead. The only ones who make money out of it is the attorneys anyhow.

How about we ask an attorney who's participated his thoughts?

Im fairly sure he will probably say, oh boy... he wouldnt take the case, unless he was the primary lawyer cuz its one messy battle.

 

[Axon]

I'm a plaintiff's lawyer who handles mass tort and class action suits, and I can say I believe Nintendessert is correct. I would think misrepresentation and breach of implied and express warranty for fitness will be the cause of action; as to damages, that assessment is correct, it will be very limited.

You can make all the arguments about limitation of liability that you want, but the bottom line is I get around those things all the time. Hell, I've beaten warnings saying not to take a drug for 5 years and my client took it for ten years. I know that's gonna get everyone all crazed and frothing at the mouth, but trust me, if when it's you who can't take a s**t anymore because you took accutane or something, you're not gonna be looking for tort reform.

EDIT: oh, and yes, I would not be involved unless I was on the steering committee. Wouldn't want to be liason counsel...unless it got me some contacts at Intel.

 

[aigomorla]

I'm a plaintiff's lawyer who handles mass tort and class action suits, and I can say I believe Nintendessert is correct. I would think misrepresentation and breach of implied and express warranty for fitness will be the cause of action; as to damages, that assessment is correct, it will be very limited.

Section6:

Limitation of Liability:
The above replacement provision is the only warranty of any kind. Intel offers no other warrenty either expressed or implied including those of merchantability, noninfrigement of third-party intellectual property or fitness for any particular purpose. Neither intel nor its suppliers shall be liable for any damages whatsoever (including, without limition, damages for loss of business profits, business interruption, loss of business information or other losses) arising out of the use of or inability to use the software, even if intel has been advised of the possibility of such damages.

Class action lawsuit that.

id like to see how far it goes.

 

[SHAQ]

I would buy a controller and be done with it. Isn't it worth $30 not to have to pull the mobo out and replace it? It might be cheaper for Intel if they gave out controllers as an option to a full recall.

 

[Engineer]

I would buy a controller and be done with it. Isn't it worth $30 not to have to pull the mobo out and replace it? It might be cheaper for Intel if they gave out controllers as an option to a full recall.

Especially if they were SATA 3 (6 Gbps) controllers. I would take that trade (as long as it had more than 2 ports available)!

I may contact Biostar and see if they would consider that, lol!

 

[StinkyPinky]

Meh, I'm hardly going to lose sleep over something that may or may not happen and probably wont since it seems to only impact 5-15% of boards.

I wonder if Intel will let us switch boards. I'd be interested in getting a mATX, and moving it to my wifes computer and then getting an AM3+ mobo for Bulldozer.

That would actually work out well. In reality, Intel will refuse and my computer will die next week and I'll have no way to RMA the board because they're recalled. Because god hates me.

 

[Axon]

Section6:

Limitation of Liability:
The above replacement provision is the only warranty of any kind. Intel offers no other warrenty either expressed or implied including those of merchantability, noninfrigement of third-party intellectual property or fitness for any particular purpose. Neither intel nor its suppliers shall be liable for any damages whatsoever (including, without limition, damages for loss of business profits, business interruption, loss of business information or other losses) arising out of the use of or inability to use the software, even if intel has been advised of the possibility of such damages.

Class action lawsuit that.

id like to see how far it goes.

Everybody has that language bro. I'm not saying it's right, but the fact is you get around it easily. Example: Toyota Sudden United Acceleration cases. You think Toyota doesn't disclaim all liability for anything that happens when you're driving their vehicles? Of course they do. It just doesn't matter. Well...it doesn't end the case right then and there, for sure.

If you provide a car and it suddenly and uncontrollably accelerates, as some plaintiffs allege against Toyota, you've breached warranties no matter what you say. You said your car was safe and it wasn't. Et cetera. Sure, you had some CYA language in small print at the bottom, but rest assured, you make other assertions about the safety of your car in your ads or by your salesmen, or just implicitly by passing safety standards. Otherwise, every company would be invariably blanketed with full legal protection forever. That we can get around it is not a bad thing, necessarily; companies would be even more abusive if they had full protection.

Now, in this case, because the damages are so limited, whether an extensive class action will spawn remains to be seen. As you said, is it worthwhile? I think not; but there's always someone to take this kind of case in the hope business gets drummed up. Iphone 4 antenna issue, for example.

 

[aigomorla]

I would buy a controller and be done with it. Isn't it worth $30 not to have to pull the mobo out and replace it? It might be cheaper for Intel if they gave out controllers as an option to a full recall.

shit dude id take an intel IOP348 controller with 6 ports in a heart beat, and call it a day.



But the thing is a 30 dollar controller card = marvel with 2-4 ports tops.
The ICH10R has 6 ports, which makes the controller pricey.

 

[Engineer]

shit dude id take an intel IOP348 controller with 6 ports in a heart beat, and call it a day.



But the thing is a 30 dollar controller card = marvel with 2-4 ports tops.
The ICH10R has 6 ports, which makes the controller pricey.

While pricey, recalls aren't cheap either. The big problem would be people who try to double dip (don't tell me that people wouldn't do that either, lol) and get a controller card and then turn around and try to get a new board.

 

[aigomorla]

While pricey, recalls aren't cheap either. The big problem would be people who try to double dip (don't tell me that people wouldn't do that either, lol) and get a controller card and then turn around and try to get a new board.

i dont think anyone has room to complain if they gave us a iop348.

Thats one of the few dedicated controller chips intel makes.

Trust me, got to play with one.. if it wasnt for the long bootup time required, id still be on it over sata 3g even.

 

[SHAQ]

The 6GB ports are okay so they would need to only offer a 4 port 3GB controller. With 8 million units shipped I bet Intel could get a good deal on them. lol

 

[drizek]

Apple, Dell and HP have tens of thousands of prebuilt Sandy Bridge laptops in a warehouse somewhere that they need to take apart and rebuild with totally new motherboards. 4 SATA II ports on a desktop are the least of Intel's worries.

Though, now that I think about it, wouldn't most laptops only be using the two SATA III ports anyway? Or is the mobile chip configured differently?