- Jun 24, 2001
- 24,195
- 857
- 126
My mother ran out and got this as soon as the old PCS Phone crapped out on us and refused to connect. I knew the price was too good to be true. It's Vision-enabled for 3G wireless Internet service (Over 128k on a laptop with the connection cable). It turns out, this phone has SERIOUS problems, though they seem to be different for everyone.
In the four days I've had this phone it has locked up over 13 times, usually while hanging up or when hung up on. Sometimes I'll just pick it up off the desk and find it locked up with something like the volume settings displayed on the screen. Each time it locks up it requires the battery to be removed.
A shortcut on the directional pad always tries to connect to the 'net services or something. It displays "Press End to Cancel". Pressing it actually resets the phone causing it to have to reconnect to SprintPCS. I assumed this was just a sloppy way to do it, but it causes another problem: If the phone is plugged in, charging or fully charged, the phone will crash while starting up and return to the powered off state (Where it will display the message "Phone is charging" or something like that.)
Then there's the fact that you can't hear sh!t. I have not had a conversation yet without the person on the other end begging me to call back from another phone. The speakerphone function makes the problem multiple times worse. It's like the phone keeps cutting out the incoming and outgoing audio replacing it with muffled static. The speaker phone also sounds like the speaker is simply incapable of reproducing enough fidelity for intelligible voice.
It MUST be a fluke, right? I haven't heard of any reception issues with the phone other than mine (And I've heard conflicting reports about the speakerphone).
This phone is old enough to have near-final firmware, right? It doesn't seem like it's even legally decent. The menu system is full of so many quirks it's like the creators never tried to use it. It's impossible to use the screen without the backlight, yet it goes off every 8 seconds no matter what when the flip is closed (As it should be for games). Then the directional pad (Navigation button) doesn't support diagonals when the games require them. Also, you must have numbers programmed into the phone book and browse to them with the nave key to dial using speakerphone. Closing the flip after enableing speakerphone will hang up the call. I STRONGLY believe that this phone should be recalled. It's simply to flaky.
I looked up a little on Google, and I see alot of people that want to love this phone (It's 3G! Beautiful screen / phone! High-speed Internet! Speakerphone! Cheap price! Best phone deal in the industry if it worked as advertised...). Most of these people mention waiting for fixes or gettting tired of waiting and moving on... Most of these posts are from 2002 ;( I saw one mention saying he was asked to update the software on his phone. This doesn't seem to be possible from Samsung's site or Sprints. I assumed it was automatic, but I don't even know how to find the version I have. The phone info screen really is full of seemingly random numbers none of which claim to be the model no.
I WILL be returning this phone tomorrow if no one can help me find a fix / upgrade. PLEASE help! I want it so bad but this is unuseable!
In the four days I've had this phone it has locked up over 13 times, usually while hanging up or when hung up on. Sometimes I'll just pick it up off the desk and find it locked up with something like the volume settings displayed on the screen. Each time it locks up it requires the battery to be removed.
A shortcut on the directional pad always tries to connect to the 'net services or something. It displays "Press End to Cancel". Pressing it actually resets the phone causing it to have to reconnect to SprintPCS. I assumed this was just a sloppy way to do it, but it causes another problem: If the phone is plugged in, charging or fully charged, the phone will crash while starting up and return to the powered off state (Where it will display the message "Phone is charging" or something like that.)
Then there's the fact that you can't hear sh!t. I have not had a conversation yet without the person on the other end begging me to call back from another phone. The speakerphone function makes the problem multiple times worse. It's like the phone keeps cutting out the incoming and outgoing audio replacing it with muffled static. The speaker phone also sounds like the speaker is simply incapable of reproducing enough fidelity for intelligible voice.
It MUST be a fluke, right? I haven't heard of any reception issues with the phone other than mine (And I've heard conflicting reports about the speakerphone).
This phone is old enough to have near-final firmware, right? It doesn't seem like it's even legally decent. The menu system is full of so many quirks it's like the creators never tried to use it. It's impossible to use the screen without the backlight, yet it goes off every 8 seconds no matter what when the flip is closed (As it should be for games). Then the directional pad (Navigation button) doesn't support diagonals when the games require them. Also, you must have numbers programmed into the phone book and browse to them with the nave key to dial using speakerphone. Closing the flip after enableing speakerphone will hang up the call. I STRONGLY believe that this phone should be recalled. It's simply to flaky.
I looked up a little on Google, and I see alot of people that want to love this phone (It's 3G! Beautiful screen / phone! High-speed Internet! Speakerphone! Cheap price! Best phone deal in the industry if it worked as advertised...). Most of these people mention waiting for fixes or gettting tired of waiting and moving on... Most of these posts are from 2002 ;( I saw one mention saying he was asked to update the software on his phone. This doesn't seem to be possible from Samsung's site or Sprints. I assumed it was automatic, but I don't even know how to find the version I have. The phone info screen really is full of seemingly random numbers none of which claim to be the model no.
I WILL be returning this phone tomorrow if no one can help me find a fix / upgrade. PLEASE help! I want it so bad but this is unuseable!
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