Samsung printer in another country

[tinpanalley]

I've got a Samsung SL-C430W printer that I bought in France. It has a regular C14 computer power plug on the back. It says it's 220V on the sticker on the back but I've never seen a C13 powered device that wasn't adaptable to both voltages. Does that sticker (like with Sony Playstations) just sound like a regional thing but with a power supply that can actually handle both? How can I confirm or test this safely?

Thanks!

 

[sdifox]

If it accepts 110 it would show on the label.

 

[corkyg]

Might be a good idea to verify with Samsung.

 

[tinpanalley]

Well I don't know how this is possible, but I plugged it into my regular 110 power with a North American computer power cable and it ran just fine.

 

[sdifox]

Well I don't know how this is possible, but I plugged it into my regular 110 power with a North American computer power cable and it ran just fine.

Most computer type things are dual voltage.

 

[tinpanalley]

Most computer type things are dual voltage.

I am though getting this weird error that, when I researched it, seems to be a fuse related thing which could mean that not getting the right voltage might be confusing the printer. But it says to reboot as a fix and that takes care of it. It does come back though from time to time. I have the European plug and a pro two-way transformer we've been using for years so I don't mind plugging it in as a European printer if needs be.
The other annoyance now is that I updated the firmware and drivers and now the printer won't acknowledge 3rd party toners. Lame.

 

[sdifox]

I am though getting this weird error that, when I researched it, seems to be a fuse related thing which could mean that not getting the right voltage might be confusing the printer. But it says to reboot as a fix and that takes care of it. It does come back though from time to time. I have the European plug and a pro two-way transformer we've been using for years so I don't mind plugging it in as a European printer if needs be.
The other annoyance now is that I updated the firmware and drivers and now the printer won't acknowledge 3rd party toners. Lame.

I would just buy a new one here in North America.

https://www.amazon.com/Samsung-Electronics-SL-C430W-XAA-Replenishment/dp/B0196HHDV6

 

[tinpanalley]

I would just buy a new one here in North America.

https://www.amazon.com/Samsung-Electronics-SL-C430W-XAA-Replenishment/dp/B0196HHDV6

Well... several things...
1. It's more expensive in Canada. I don't live in the US.
2. I bought this less than a year ago. My views/ethics on not being wasteful don't permit me to simply throw a functioning device away.
3. My needs for this printer aren't sufficiently strong and therefore it will spend lots of time not in use. The transformer really isn't a problem.
4. I can't afford buying something I already have just because of an inconvenience which is solved with a little basic electronic knowledge.

But thanks for the suggestion.

 

[sdifox]

Well... several things...
1. It's more expensive in Canada. I don't live in the US.
2. I bought this less than a year ago. My views/ethics on not being wasteful don't permit me to simply throw a functioning device away.
3. My needs for this printer aren't sufficiently strong and therefore it will spend lots of time not in use. The transformer really isn't a problem.
4. I can't afford buying something I already have just because of an inconvenience which is solved with a little basic electronic knowledge.

But thanks for the suggestion.

Bienvenue au Canada

 

[CA19100]

Take a look at the specs page on Samsung's site:

http://downloadcenter.samsung.com/c...h/English/manual/BABCHFBC.htm?isTocLink=fixed

It lists different voltage ranges for "110 volt models" and "220 volt models," which suggest to me that this is not a device that can adapt to either voltage.

The transformer may work, but make sure it can handle the maximum wattage this device will consume. The specs don't list a maximum, but show 290 Watts as the "average operating mode" maximum. You'll need a converter that can sustain more than that. The fuser is a very high-draw item, so it makes sense that it's not cooperating at half the design voltage on the 220V model.

Not sure what you already have, but something like this 500W model would probably work: https://www.amazon.ca/Goldsource-Voltage-Converter-Transformer-ST500/dp/B0022QOSDK

Hope that helps!

 

[tinpanalley]

Take a look at the specs page on Samsung's site:

http://downloadcenter.samsung.com/c...h/English/manual/BABCHFBC.htm?isTocLink=fixed

It lists different voltage ranges for "110 volt models" and "220 volt models," which suggest to me that this is not a device that can adapt to either voltage.

The transformer may work, but make sure it can handle the maximum wattage this device will consume. The specs don't list a maximum, but show 290 Watts as the "average operating mode" maximum. You'll need a converter that can sustain more than that. The fuser is a very high-draw item, so it makes sense that it's not cooperating at half the design voltage on the 220V model.

Not sure what you already have, but something like this 500W model would probably work: https://www.amazon.ca/Goldsource-Voltage-Converter-Transformer-ST500/dp/B0022QOSDK

Hope that helps!

I've got a 1000W transformer. But thanks for looking into that for me.

 

[tinpanalley]

If anyone's interested on an update on this...
- Samsung France says they can't get me the release firmware and drivers. They say, "we just don't keep that anywhere because why would you need it?" Right, nice try. Samsung Canada said the same thing. Samsung US said they couldn't talk to me period if I bought the printer in France.
- The transformer is working fine. The fuser problem goes away when I use it.
- I actually went out and got Samsung print toners to replace the third-party ones that the new printer driver would no longer acknowledge. Samsung toner doesn't work either. The printer won't acknowledge the official yellow and black toner either now.

So now I have a toner that runs fine but won't acknowledge any black or yellow toner and therefore won't print. If anyone can think of anything I can try doing here, I'd appreciate it. Looking for the same printer now here in Quebec for a cheap price.