Samsung Plasma just choked.. fix/new?

TechBoyJK

Lifer
Oct 17, 2002
16,699
60
91
I bought a 'nice' Samsung 720p 50" plasma tv about 2 years ago at best buy.

Great picture. I sat about 15' away, so the 720p didn't bother me and the picture was otherwise gorgeous.

About 11 months in, 'red dots' started flickering all over the screen, and it got worse quick. It was covered under warranty and Samsung sent out a tech with a new panel.

Fast forward a year, and it's doing the same thing, except it just really bit it. There's a 5" vertical stripe up the middle and it's just a rainbow of colors. Doesn't matter what the input is.

I called the service tech who replaced the panel and he said to call Samsung and bitch, and say it's the 2nd panel and the tv still died in 2 years and how do they expect me to want to by another samsung tv if that's how they last. It's a standard entertainment center setup, and the power and everything is ok. Service tech even said everything looked fine when he came the first time. I don't even use the tv that much!

I'm certainly going to try and get Samsung to warranty it, or do 'something' but the service tech basically told me the panels are old enough, and the cost of the panel + repair, in his opinion, makes the tv a throw away.. that the money would be better spent on a new, current gen tv.

Question:

Will tv's be expected to get cheaper in price once Christmas is over?
 

jtvang125

Diamond Member
Nov 10, 2004
5,399
51
91
You're gonna see a lot less sales on tv after the holidays. That should pick back up once the Superbowl rolls around in early Feb though.
 

rbk123

Senior member
Aug 22, 2006
748
351
136
It seems like something in the TV is causing the panels to keep going out. If you can get it repaired for free, I'd go that route. I wouldn't spend money to repair it as you risk the same thing happening again in the same timeframe.

That being said jtvang hit the nail with the sale situation.
 

Fallen Kell

Diamond Member
Oct 9, 1999
6,179
518
126
Yeah I agree with what the others are saying. It sounds like there may be other issues causing the panel to fail (or the panels really are pretty much crap if they only last a year).

I wouldn't spend good money on it if you can't get it repaired for free. I would go get a new Panasonic TC-PXXST50 plasma (where XX is the size of the TV, I think it is available in 50" and above). I believe I saw the 50" on sale for around $900, and this TV is a STEAL at that price. Just about everyone who has seen it or reviewed it have basically said it is probably the best TV on the market, at almost any price, let alone the $1000 and under.
 

cheez

Golden Member
Nov 19, 2010
1,722
69
91
My 2004 Panasonic TH-50PHD7UY plasma is built as tank. It won't break. Keeps on going and going like an Energizer. This is over 8 1/2 years old now.

I think the Samsung has improved by now with the reliability. You may get better luck with the latest model. Or just get the Panasonic. It's better than the Pioneer, lol. :D