Samsung is offering a swap - should I take it?

[terry107]

I sent Samsung my monitor (215TW) back for repair. Unfortunately, they can't fix it and are offering the T220HD as a replacement. I looked up the two monitors and they seem to have comparable specs. The only issue is my girlfriend is a photographer and the monitor is primarily used for Photoshop work. I initially bought the 215TW because of the S-PVA panel, but the T220HD uses a TN panel.

Has anyone had experience with the color reproduction on the T220HD or is there a comparable Samsung with an S-PVA panel?

 

[Lonyo]

Avoid the TN like the plague.

 

[Zensal]

TN panels have poor color reproduction. Very bad for Photoshop work. I don't know if they have a comparable S-PVA panel or not though.

 

[CurseTheSky]

I would insist on a MVA, PVA, or IPS panel as a replacement. Explain that it's used for graphics design, and a TN panel isn't going to cut it.

It's much more expensive, but they do have the 245T - http://www.newegg.com/Product/...x?Item=N82E16824001246. I doubt they'll offer it, but it's not like they don't have ANY non-TN panel monitors.

 

[faxon]

offer to pay a bit extra for a better (larger) monitor as a replacement if they cant do it for free. TN panels are great for gaming and some movie watching by yourself, but for editing work like that, stay away.

 

[Pugnate]

Congrats OP. You made me log in.

I had the T220... and it was absolutely terrible!!!! It has a nice gamut for a TN, but the accuracy is poor. There is terrible uniformity...

I am a graphics designer and that was just a bad monitor. It looks really good aesthetically though.

 

[Farmer]

I mean I think you answered your own question, they're trying to replace your PVA panel with a TN panel. In most cases, if you actively seeked out a PVA panel in the first place, that is no go.

The problem is, I don't know if Samsung makes a 22" LCD with a VA panel, so what would be a suitable replacement?

 

[Clinkster]

I'd try to convince them to give you a more suitable replacement, getting a TN panel monitor as a replacement for the first one is simply criminal.

 

[tdoran1]

Originally posted by: terry107
I sent Samsung my monitor (215TW) back for repair. Unfortunately, they can't fix it and are offering the T220HD as a replacement. I looked up the two monitors and they seem to have comparable specs. The only issue is my girlfriend is a photographer and the monitor is primarily used for Photoshop work. I initially bought the 215TW because of the S-PVA panel, but the T220HD uses a TN panel.

Has anyone had experience with the color reproduction on the T220HD or is there a comparable Samsung with an S-PVA panel?

Try for a Samsung F2380 it is S-PVA, and only slightly larger.


Tim

 

[terry107]

Quick update for anyone who is interested. I've talked to Samsung multiple times over the last few days and basically told them all I would accept was a 245T. They called back today and declined the monitor, but offered to refund my money. In the end, this is fine with me.