shadowofthesun
Member
It seems like every time I am about to purchase my laptop, something comes up and I am delayed once again...
This time, I was literally within hours of purchasing my laptop, a Sager NP2090, when I descovered that Dell had released the Inspirons with Santa Rosa and the 8600M GT.
Configured identically, the two laptops are within spitting distance (~50 Dollars apart).
The issue is this: I feel that Dell often has build quality issues. My experiences with them have agreed with this. As with most consumer notebooks, there is a substantial amount of screen twisting and the plastic seems weak in their last generation Inspirons. I also hear Dell customer support is a nightmare to deal with.
Sager, on the other hand, I have heard has superior build quality. The problem is that they seem to have a huge issue with warranty and service. I have read countless horror stories on various forums, as well as at resellerratings.com, regarding Sager's inability to service faulty parts. It seems like build quality is a hit-or-miss with Sager.
The other issue with Sager is that the price is a little higher, mostly because of options I could do without and chose to opt out of on the Dell, but was unable to do so on the Sager. These include a webcam, fingerprint scanner, and a Wireless-N capable wireless card.
On paper, these laptops are functionally identical. I believe I would be happy with either. However, I am reluctant to spend a great deal of money on something that won't last (the Dell) or that I could potentially have nightmares getting repaired or replaced (the Sager). Can anybody share their personal experiences with these companies?
Any help is appreciated. Thanks in advance.
This time, I was literally within hours of purchasing my laptop, a Sager NP2090, when I descovered that Dell had released the Inspirons with Santa Rosa and the 8600M GT.
Configured identically, the two laptops are within spitting distance (~50 Dollars apart).
The issue is this: I feel that Dell often has build quality issues. My experiences with them have agreed with this. As with most consumer notebooks, there is a substantial amount of screen twisting and the plastic seems weak in their last generation Inspirons. I also hear Dell customer support is a nightmare to deal with.
Sager, on the other hand, I have heard has superior build quality. The problem is that they seem to have a huge issue with warranty and service. I have read countless horror stories on various forums, as well as at resellerratings.com, regarding Sager's inability to service faulty parts. It seems like build quality is a hit-or-miss with Sager.
The other issue with Sager is that the price is a little higher, mostly because of options I could do without and chose to opt out of on the Dell, but was unable to do so on the Sager. These include a webcam, fingerprint scanner, and a Wireless-N capable wireless card.
On paper, these laptops are functionally identical. I believe I would be happy with either. However, I am reluctant to spend a great deal of money on something that won't last (the Dell) or that I could potentially have nightmares getting repaired or replaced (the Sager). Can anybody share their personal experiences with these companies?
Any help is appreciated. Thanks in advance.
