- Feb 14, 2004
- 51,296
- 7,085
- 136
Here's one for all you p-p-powerbook people 
I recently sold my Mac Mini on eBay. I placed the Buy-it-Now price at $1650, which just above covered the cost of parts (included a modified Mini plus lots of accessories). Here's a link to said auction. A user contacted me beforehand asking if I could ship it to a different address, something about his sister having an account, blah, blah, blah. I figured what the heck, as long as they paid for it, had good feedback, and a verified Paypal account. The user ended up making the high bid and I sent everything off. The money came in, I transferred it to my bank account, and everything is just peachy.
Fast forward to today, nearly a month and a half later. I receive a Chargeback Case email from Paypal stating the following:
We were recently notified that one of your buyers filed a chargeback
and asked their card issuer to reverse a payment made to you.
Although a chargeback may appear to be similar to a PayPal claim, it is
actually a process initiated outside of PayPal and controlled by the
card issuer. One of the unique benefits of using PayPal is that we help you
fight unwarranted chargebacks and attempt to recover your funds.
The chargeback states that the buyer's card was used to make a purchase
without their knowledge.
It is up to the card issuer to decide whether or not they believe that
the buyer?s chargeback is valid and they are asking for some information
about this transaction from you.
D'oh! My first time selling on eBay in years and of course I get scammed. So I just submitted the tracking number and whatnot to fight the case. I followed Baked's advice in my original thread to clear my Paypal balance ASAP, so now I'm showing a negative balance. I have the scammer's address, plus receipts with the tracking numbers (well, delivery confirmation numbers) on them from USPS, but I did send the items to a different address than was on the Paypal account because the buyer had contacted me beforehand. Obviously that was my mistake, but hopefully this will still work out.
Mistakes I made:
1. Sent to non-verified Paypal address
2. Didn't buy signature confirmation (should have!)
3. Sold to a bidder with 3 feedback ratings (100% positive though)
Things I did right:
1. Have full copies of email communications
2. Have the ship-to address
3. Have insurance on items shipped
Any tips on dealing with this? I sold the Mini to pick up a MacBook laptop, which I've already done. I figured this was a done deal since it's over a month old, but then today I got that email from Paypal. It's not like I can afford to pony up $1,600 AND lose my Mini at the same time. Apparently it's the credit card company that is asking for the money back and Paypal is just the middleman. Is there anything I can do beyond refuting the case?
Cliffs:
1. Sold an expensive computer on eBay
2. Got scammed
3. D'oh!
I recently sold my Mac Mini on eBay. I placed the Buy-it-Now price at $1650, which just above covered the cost of parts (included a modified Mini plus lots of accessories). Here's a link to said auction. A user contacted me beforehand asking if I could ship it to a different address, something about his sister having an account, blah, blah, blah. I figured what the heck, as long as they paid for it, had good feedback, and a verified Paypal account. The user ended up making the high bid and I sent everything off. The money came in, I transferred it to my bank account, and everything is just peachy.Fast forward to today, nearly a month and a half later. I receive a Chargeback Case email from Paypal stating the following:
We were recently notified that one of your buyers filed a chargeback
and asked their card issuer to reverse a payment made to you.
Although a chargeback may appear to be similar to a PayPal claim, it is
actually a process initiated outside of PayPal and controlled by the
card issuer. One of the unique benefits of using PayPal is that we help you
fight unwarranted chargebacks and attempt to recover your funds.
The chargeback states that the buyer's card was used to make a purchase
without their knowledge.
It is up to the card issuer to decide whether or not they believe that
the buyer?s chargeback is valid and they are asking for some information
about this transaction from you.
D'oh! My first time selling on eBay in years and of course I get scammed. So I just submitted the tracking number and whatnot to fight the case. I followed Baked's advice in my original thread to clear my Paypal balance ASAP, so now I'm showing a negative balance. I have the scammer's address, plus receipts with the tracking numbers (well, delivery confirmation numbers) on them from USPS, but I did send the items to a different address than was on the Paypal account because the buyer had contacted me beforehand. Obviously that was my mistake, but hopefully this will still work out.
Mistakes I made:
1. Sent to non-verified Paypal address
2. Didn't buy signature confirmation (should have!)
3. Sold to a bidder with 3 feedback ratings (100% positive though)
Things I did right:
1. Have full copies of email communications
2. Have the ship-to address
3. Have insurance on items shipped
Any tips on dealing with this? I sold the Mini to pick up a MacBook laptop, which I've already done. I figured this was a done deal since it's over a month old, but then today I got that email from Paypal. It's not like I can afford to pony up $1,600 AND lose my Mini at the same time. Apparently it's the credit card company that is asking for the money back and Paypal is just the middleman. Is there anything I can do beyond refuting the case?
Cliffs:
1. Sold an expensive computer on eBay
2. Got scammed
3. D'oh!
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