Rx480 Red Devil White/Black/Green/Red Screen

[Sykosis]

First time poster, long time lurker.

I recently built a new computer consisting of the parts below. All drivers up to date, Mobo bios, Win10, Gpu etc. the problem im having is when I open a game, the minute I get past any loading screen the game my have it crashes. sometimes it crashes right at the start. Does it for both windowed and full screen. I've done the Wattman undervolting, rolled back to previous drivers. But I'm not getting anywhere. If I'm just surfing the web, everything is fine. There's no OC on the GPU or CPU (just got it yesterday). Anyone have a issue similar to this that can help me. I'm currently at work so I can provide any images. And all temps were fine. GPU never went higher then 54c and CPU stayed low 40s.

OS: Win10
CPU: 6600k i5 w/ H100i Cooler
Mobo: Asus H110
GPU: RX480 Red Devil
Power Supply: Thermal Take 600w (can't remember the specifics)
Ram: 16gigs 2400 Corsair Dominator

 

[thilanliyan]

The PSU is new?

 

[Sykosis]

everything is brand new

 

[Krteq]

Is it doing this in all 3D apps/games or in one particular game?

 

[Sykosis]

So far its been in some AAA games. The low quality games in steam like the IDLE games, it runs fine. Cant run LoL, Dota2, Skyrim, Rust, BF1.

 

[tamz_msc]

Try with 100% fans on the GPU.

 

[Sykosis]

ok so set it to 100% via the crimson software?

 

[Sykosis]

so i set the fans to max @ 3800rpms under wattman but fans still not spinning

 

[tamz_msc]

Does it crash with maximum fan speeds?

 

[Sykosis]

ok so far so good. Wattman didnt change my fan speed for some reason so i downloaded msi afterburner and set it to 50%. no crashes yet. do you think im good to go or should i be safe and return it?

 

[Sykosis]

nvm it crashed after 15mins at 50% gonna try higher now

 

[tamz_msc]

Probably the default fan settings are not providing adequate cooling to the memory VRMs. The solution would be to look for a GPU BIOS update that ups the fan speed, or just use Afterburner to set a manual fan curve.

Just don't do any overclocking, and it should be okay.

 

[Sykosis]

hmm crashed even faster @ 80% fan speed. my temps were only 37c too. i'll chect for a bios update on the gpu now

 

[thilanliyan]

Probably the default fan settings are not providing adequate cooling to the memory VRMs.

If that's the case then it's a defective card and he/she should RMA.
OP, do you have another card to test? All power cables are properly connected to the GPU?

 

[tamz_msc]

There is a possibility that it might be defective, but I wanted him to try and see whether better cooling helps to alleviate the problem. If there is no BIOS fix, and if the PSU can be ruled out, then it would indeed be better to RMA the card.

 

[Bacon1]

If you just got it and its failing, return it to the store for a replacement as it appears faulty. If you had another GPU to test with or another computer to test the GPU in that would be great, but most first time builders don't. The store should offer free replacement since it was faulty.