Alright, I'm posting this on behalf of my friend. I tried my best to help him with whatever I could, but I'm out of options.
Basically, here's the problem:
My friend downloaded a file that was infected with a virus, which he was unaware of, and it periodically restarted his computer manually (without him doing anything), he lost keyboard control, and now it won't let him run any applications.
When he tries to open an app. he's getting an error message saying that Windows cannot locate run.exe which it is associating with executable files. I looked in the My Computer folder, under View > Folder Options > File Types and could not figure out what to change so that Windows is not associating .exe files to be ran with run.exe. I gathered from another source through a Google search that run.exe does not exist typically on Windows as a crucial file (I did not know this before hand).
So, basically I was wondering if anyone had any suggestions on how to get his PC back to normal without him having to reformat his hard drive. We would both appreciate any help you can give. Thanks.
Basically, here's the problem:
My friend downloaded a file that was infected with a virus, which he was unaware of, and it periodically restarted his computer manually (without him doing anything), he lost keyboard control, and now it won't let him run any applications.
When he tries to open an app. he's getting an error message saying that Windows cannot locate run.exe which it is associating with executable files. I looked in the My Computer folder, under View > Folder Options > File Types and could not figure out what to change so that Windows is not associating .exe files to be ran with run.exe. I gathered from another source through a Google search that run.exe does not exist typically on Windows as a crucial file (I did not know this before hand).
So, basically I was wondering if anyone had any suggestions on how to get his PC back to normal without him having to reformat his hard drive. We would both appreciate any help you can give. Thanks.
