Router Problems

[corruptedmage25]

I have a Netgear WGR614-G router and i usually connect it to a modem that comcast provides for me. Recently the internet connection is on for a liek 10 minutes and then just disconnects. It works when I plug the modem directly to my comp but doesnt when i go through my router. im also unable to ping onto my router, which times out each time i try to ping it. Is this a problem with comcast's downstream or is it my router's problem? *i have also bought a linksys router and it doesnt work* Any advice or help would be appreciated.

 

[Mrpilot007]

Is that a cable modem?

 

[FlyingPenguin]

It's a router problem since it works fine when the computer is connected directly to the modem.

Routers do just fail like that all the time. At least a replacement is relatively cheap now. First try reseting the router (usually there's a recessed switch on the back somewhere - read the manual). You can also try updating router's firmware to the latest version. May fix the problem. Otherwise, buy a new router.

 

[RampantAndroid]

I'd go with flyingpenguin here, thats what I've had to do to my Neatgear wireless router every now and then....sometimes it just get finnicky. I'll never buy a netgear again, I prefer linksys' rliability (can't say much for D-Link or 3Com)

 

[LiLithTecH]

The chances of 2 routers not working are pretty slim.

How do you have the router setup?
(WEP or MAC, Static IP or DHCP, etc..)

 

[FlyingPenguin]

*i have also bought a linksys router and it doesnt work*

Doesn't work at all with the Linksys? Did you power off the modem before connecting it to the Linksys? You MUST power cycle the modem whenever you connect it to a different device because the modem "locks" to the MAC address of the first device it sees connected to it (but I assume you know this since you've plugged your computer directly into it).

If the Linksys does the same thing as the Netgear then it has to be a modem issue. Even though it puzzles me why it would work okay directly connected to the computer.

You might also try configuring the router for a static IP. Once in a while I've run into a situation with a client's network where the router just doesn't reliably connect to the modem.

Go to the router's status menu page and write down the settings (IP, Gateway, DNS, Subnet Mask) and then go into the router's settings page and manually configure the router for a static IP on the WAN with those settings. Might be more stable.

Another possibility is that you're having DNS issues. Comcast sometimes has DNS problems. You can try setting up your computer for a static IP on the LAN and enter two alternate DNS server addresses listed below (these are Speakeasy Name Servers):

66.93.87.2
216.231.41.2
216.254.95.2
64.81.45.2
64.81.111.2
64.81.127.2
64.81.79.2
64.81.159.2
66.92.64.2
66.92.224.2
66.92.159.2
64.81.79.2
64.81.159.2
64.81.127.2
64.81.45.2
216.27.175.2
66.92.159.2
66.93.87.2