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Rosewill combo drive won't read data DVD

i recently configured a computer with this drive. It is recognized by windows as a combo drive and is running under a windows driver. CDs read fine and i have tried one movie DVD that was read but did not play due to software issues most likely.

however, when i try to read a data DVD, explorer crashes on me. i went to the rosewill site and found only a firmware upgrade which i downloaded and installed. After restarting, i still can't read the data DVD. Anyone have any ideas? any driver suggestions?

EDIT: I guess it does read data DVDs but does so very slowly and won't autoplay them OR run any of the files. This is Far Cry btw.
 
Is the data DVD a burned one or a pressed one and have you tested it in another drive besides yours and the one it was burned in?
.bh.
 
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