nothing major i guess... maybe just poor communication, or lack of common sence on someones part. to the story!
we have a 1.5 down/768 up dsl line here in my apartment, shared with 2 other roommates. we all agreed that this would be what we wanted and would all pay 1/3 of the price. well a month after we get it, one of the other 2 roomies decides that he can't afford it and asks to be disconnected from the service when the time that he paid for was up.
on the bill the payment period is 9/1 - 9/30, which, afaik, is standard for most places that bill you. granted the bill comes around the 5th and is due normally on the 15th. on the night of 9/30 i went and told him that the month is up and not to be shocked when he dosen't have net access tomorrow, he explained that, that isn't how it works and that he should get to be on till the next bill arrives. i told hiim the payment period on the bill was from 9/1 - 9/30 and there wasen't much more to talk about.
i put an access list on my router the afternoon of the 10/1. tonight 10/5 he comes and and yells at me saying "you dickhead, i didn't know you unplugged me!" blah blah blah, he rants on about how billing dosen't revolve around the first of the month, i then whip out sept's bill and say "look, 'dsl payment period - 9/1 - 9/30 <two lines down> telephone payment period - 9/1 - 9/30' it is that hard to understand man?" he b1tched some more and then walked out of the door without saying a word (has been doing this a lot lately, but thats a whole other saga)
so... was i right to do what i did? he asked me to disconnect him from the dsl service when the time that he paid for was up, so i did exactly what he asked.
or is he right, and everything i've been taught and found out on my own about billing and paying them is completely distored.
we have a 1.5 down/768 up dsl line here in my apartment, shared with 2 other roommates. we all agreed that this would be what we wanted and would all pay 1/3 of the price. well a month after we get it, one of the other 2 roomies decides that he can't afford it and asks to be disconnected from the service when the time that he paid for was up.
on the bill the payment period is 9/1 - 9/30, which, afaik, is standard for most places that bill you. granted the bill comes around the 5th and is due normally on the 15th. on the night of 9/30 i went and told him that the month is up and not to be shocked when he dosen't have net access tomorrow, he explained that, that isn't how it works and that he should get to be on till the next bill arrives. i told hiim the payment period on the bill was from 9/1 - 9/30 and there wasen't much more to talk about.
i put an access list on my router the afternoon of the 10/1. tonight 10/5 he comes and and yells at me saying "you dickhead, i didn't know you unplugged me!" blah blah blah, he rants on about how billing dosen't revolve around the first of the month, i then whip out sept's bill and say "look, 'dsl payment period - 9/1 - 9/30 <two lines down> telephone payment period - 9/1 - 9/30' it is that hard to understand man?" he b1tched some more and then walked out of the door without saying a word (has been doing this a lot lately, but thats a whole other saga)
so... was i right to do what i did? he asked me to disconnect him from the dsl service when the time that he paid for was up, so i did exactly what he asked.
or is he right, and everything i've been taught and found out on my own about billing and paying them is completely distored.
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