RMAing Memory, to OCZ or back to Newegg?

[aatf510]

I just got some brand new OCZ VX memory yesterday. Have been encountering tons of error in Memtest. I am going to RMA these, should I send it to Newegg or OCZ? I would love to get them back as soon as possible.

 

[Bucks]

I would fill out an RMA request to Newegg saying that your RAM is defective.

 

[CalvinHobbes]

Contact Newegg. See how quickly they can turn them around. Since you just bought them it should be an easy process.

 

[AllGoodNamesAreTaken]

Make sure that Newegg sends you a replacement with the exact part number. Check their website to see if they still sell the part.

I too had a defective module, but Newegg sent me a "compatible" module because they were out of the original. To Newegg, a single-sided module was the same as a double-sided. After much ado, I returned the module and ordered a replacement direct from the maker.

 

[saltedeggman]

I'd say that the process with newegg would be faster than going thru OCZ

 

[RadiclDreamer]

Originally posted by: AllGoodNamesAreTaken
To Newegg, a single-sided module was the same as a double-sided

And to the VAST majority of other users it is

 

[aatf510]

Alright, thanks, I am dealing with Newegg right now.

 

[bjc112]

Either one..

OCZ had my new memory to me within 48 hours of my request..

 

[vrbaba]

keep us posted... would like to know how long it took and how the service level was

 

[imported_Starman]

Ask the OCZ guys on this forum about their turnaround service.

 

[SVT Cobra]

Originally posted by: Starman
Ask the OCZ guys on this forum about their turnaround service.

yup...

offcial OCZ support thread