RMA'd Motherboard

[katieca]

I RMA'd my motherboard because my computer would randomly freeze and the desktop items appeared purple.

I got my motherboard back today, and I still have the purple desktop icon problem; however, in safe mode it looks fine. How do I get "safe mode" settings in regular windows?

 

[wanderer27]

It sounds like it could be a Video card problem, or maybe just corrupt graphics drivers.

I'd uninstall the graphics drivers and then try to reinstall them (after a reboot of course).

Uninstalling the graphics drivers and restarting Windows should get you pretty close to 'Safe Mode' graphics. Not much fun with that though.

As a last resort you could try a complete clean reinstall of Windows and all your drivers.

 

[katieca]

I really really can't do a clean install, but I'll try the graphics driver stuff; thanks

I also did MemTest for 6 hours, no problems.

EDIT: The computer doesn't get passed the Windows loading screen now, it either freezes there or finishes loading and restarts.

EDIT: Sometimes I can get far enough to boot into safe mode, but the computer eventually freezes (mouse doesn't move, num lock stuck on, etc.)

 

[katieca]

I've tried with 2x ram: A1, B1 and A2, B2 slot configurations, and also each stick of ram alone in B1. I've also tried with a different (working) video card, but the computer still crashes when it gets passed the windows loading screen.

 

[wanderer27]

What other components (PCI) do you have installed?

Sound card?

Network card?

If there is a resource conflict (IRQ) these can also cause Freeze/Crash/Lockup problems.

My suggestions were initially for the Video issue.

Try booting without any other PCI cards installed to see if it's stable that way.

I haven't heard of a conflict causing odd video output before, but I guess it's possible.

Also OS and System components may help myself or others to give better assistance.

 

[katieca]

I don't have any PCI cards in, however my components are:
ASUS A8V
WinXP Pro SP2
AMD 64 3000+
OCz Gold Edition Rev 2 (I think)
Antec NeoPower 480

 

[squirrel dog]

You loaded the chipset drivers for the mobo?

 

[katieca]

For Linux or for Windows?

Windows was running fine for 2 years before this, I assume the drivers are on there.

 

[katieca]

bump

 

[katieca]

bump