RMA to whom? Maxtor or Quantum?

Jgtdragon

Diamond Member
May 15, 2000
3,816
19
81
I am just curious. I have two scsi Quantum drives. Its running good now, but what if it went down. Who do I RMA it to? Since Maxtor bought out Quantum, do I assume Maxtor?

Anyone know? Hope its Maxtor, I really like their RMA policy.
 

Rand

Lifer
Oct 11, 1999
11,071
1
81
Maxtor IS Quantum now, an RMA to one is the same as an RMA to another. There is no seperate Quantum entity to RMA to anymore.... Maxtor is supporting all Quantum drives.
 

blackhawk

Platinum Member
Feb 1, 2000
2,690
1
81
All support and information on the quantums has been transferred to the maxtor website and offices. No problem whatsoever when I called them about my quantums and ended up rma'ing 2 and it was a pleasure to deal with them. Fast, friendly and professional service via phone and web.