RMA to newegg *urgent*

[momento]

Recently i bought 2 sticks of crucial ram pc 2700 from newegg. however, because they seem to cause instability in my setup. So i decided to return them and get better ones.

Anyway, my question is, if i want to do a RMA, does newegg has to receive my package within seven days from the day i received it or just post marked within seven days of receiving it? I read the policy online and it says something about 7 days from the invoice date, does that mean the day I placed my order, the day they shipped the order, or the day i received my order ????

This is confusing, just to make from people that have done RMA before.

Thanks.

Momento

 

[KristopherKubicki]

When you RMA, they will give you a special code. You have 7 days from the day you recieve the RMA code. (it might actually be 14 days, I havent had to RMA anything recently).

If you dont return it by that time then you are pretty mcuh out of luck cause you cant RMA it 2x.

Kristopher

 

[momento]

So, invoice date in their policy means the day which i requested for the RMA code and 7 days after that to ship (postmark) it back. I just requested the RMA today 6/15. Hope i have enough time.

Should i use overnight shipping, express shipping or just normal ground shipping? I would guess that all three of these should get the items delivered within seven days, what do you think? (well i haven't done any RMA before so i really don't know).

By the way, do i have to use the original packaging box (for my case, 2 sticks of ram and their original cases in a medium size paper box) to return to newegg.

Thanks for the swift reply.

momento