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RMA this R9 280x or fixable problems?

Raswan

Senior member
I'm at a complete loss for what's going on here--any guidance in troubleshooting is greatly appreciated.

Two seemingly related video card problems. First, and less serious, is that when viewing a web page with lots of white space I get a flicker that is slight but definitely noticeable. If I scroll down one click, it disappears. Very strange.

Second, and more serious: My computer has been suffering from what seem to be video-related crashes for about the last month here. Started when trying to watch an embedded video on Twitter--computer would lock up, with the screen garbled by horizontal artifacts, only fixable by a hard restart. Now it does it also about a fifth of the time after a hard restart in combination with launching chrome. Also happens maybe once or twice a week just working in windows in Word or Excel or something.

I've updated to the latest drivers, and made sure I'm running the latest version of DirectX. GPU temps are just fine.

Build is in sig below. Thanks everyone.
 
Try running this and see if it can help you narrow down the cause of the crashes:

http://www.resplendence.com/whocrashed

Also, in Windows 10 you can do this to see your systems reliability report and see if the crashes began after a Windows update or driver update:

http://www.pcworld.com/article/2999...ity-monitor-to-fix-and-fine-tune-your-pc.html

Thanks very much. Downloaded and ran whocrashed, and this is what I've got.

On Mon 6/20/2016 8:37:18 PM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
A third party driver was identified as the probable root cause of this system error.
Google query: DPC_WATCHDOG_VIOLATION

So it looks like that watchdog violation is a relatively general error message? I double checked gpu drivers, all are up to date, as are the ones for my OS ssd. Using Speedfan today to keep a closer eye on GPU and CPU temps, but they have been pretty reliably low since the new build. Are there other temp monitors that allow you to log all temps every minute or so for a prolonged period of time? If not, I'll just keep an eye on it.

Ran the Windows reliability tool and it showed no events, with the graph between 5 and 7 for the last two weeks.

Thanks again for the response Us.
 
You can use either of these utilities in the selected best answer from this thread:

http://www.tomshardware.com/answers/id-2482377/cpu-gpu-temperature-logging.html

Or you could run this demo for 10-15 minutes as it shows your GPU temp the entire time:

https://unigine.com/products/benchmarks/valley/

If your temps are good, you can use a driver cleaner program to remove your GPU driver, and then install the newest driver again:

http://www.tomshardware.com/forum/304706-33-completely-uninstall-graphics-drivers-install-ones
 
You can use either of these utilities in the selected best answer from this thread:

http://www.tomshardware.com/answers/id-2482377/cpu-gpu-temperature-logging.html

Or you could run this demo for 10-15 minutes as it shows your GPU temp the entire time:

https://unigine.com/products/benchmarks/valley/

If your temps are good, you can use a driver cleaner program to remove your GPU driver, and then install the newest driver again:

http://www.tomshardware.com/forum/304706-33-completely-uninstall-graphics-drivers-install-ones

Will do this tonight. Thanks for the continued help. You are a peach.
 
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