RMA/Return question: BestBuy/Futureshop.

[j@cko]

Does BestBuy let you return the product if it is already opened? (Video card, mouse, and computer parts in general)

Another question is that, if a product is RMAed, do they get sent back to the manufacture for check up?

 

[minendo]

You can return a product depending on what it is (no software, etc) if you have the receipt and you are still in the grace period of that item (up to 30 days).

 

[yllus]

Best Buy Canada return/exchange policy:

- 14 day opened or unopened returns for full refund on computer CPUs, notebooks, monitors, printers, camcorders and digital cameras.
- 30 days on everything else, excluding the obvious like batteries and ink which can't be returned at 100% capacity.
- No returns on opened computer software, DVDs/VHS tapes, video games and music CDs.