RIP I cracked my iPhone :(

Cappuccino

Diamond Member
Feb 27, 2013
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So I just dropped my iPhone 6s Plus on the ground and baaam...
https://imgur.com/a/vF65r

I have 1 year Apple warranty and I was wondering if that covers the crack? If not where can I get this fix and how much? Also what is this crack called? It's not called screen crack since it's not the screen? What is the correct name for this crack I probs need the correct description when I call apple or whatever.

I really appreciate the help. The crack is so fugly.
I cri evrytme :':)'(
 

SOFTengCOMPelec

Platinum Member
May 9, 2013
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From your description, I was expecting this:

broken-iphone-screen.jpeg


With such a small mark, you might be able to fix it yourself. There may be online guides on how to fix it. It is more of a scratch, rather than bad damage, from what I can see.

EDIT2:
If you are going to be that worried about stuff like that, and easily accidentally drop it. Maybe you should fit screen protectors and/or decent case protection to it.
 
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Cappuccino

Diamond Member
Feb 27, 2013
4,018
726
126
From your description, I was expecting this:

broken-iphone-screen.jpeg


With such a small mark, you might be able to fix it yourself. There may be online guides on how to fix it. It is more of a scratch, rather than bad damage, from what I can see.

EDIT2:
If you are going to be that worried about stuff like that, and easily accidentally drop it. Maybe you should fit screen protectors and/or decent case protection to it.
Lmao dat pic hahaha. I'm not sure how bad but it feels like if water touches the crack the water would go through it. It's bad I say. DIY?
 

SOFTengCOMPelec

Platinum Member
May 9, 2013
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Lmao dat pic hahaha. I'm not sure how bad but it feels like if water touches the crack the water would go through it. It's bad I say. DIY?

I'd be VERY careful, before trying any DIY fixes yet. Ideally get advice from people who have LOTS of experience in fixing stuff like that. You can easily do more harm than good. If it really is "leaky", i.e. water etc can penetrate it, you could seriously damage it (unless there are further protective layers ?).

http://mashable.com/2014/06/28/phone-screen-scratches/#XoSgjPm.FaqV

Early indications are that changing the front cover (glass) yourself, is VERY difficult. So probably a repair centre is best (but rather expensive), if you can't scratch repair it yourself (WITHOUT changing the front cover glass thing).
 

SOFTengCOMPelec

Platinum Member
May 9, 2013
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Cappuccino

Diamond Member
Feb 27, 2013
4,018
726
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There is a REALLY cheap and quick solution, which would also make it better protected in the future.

Many cases (for the phone), will HIDE completely the small damage.

E.g. (just an example, but best to find a better one).

https://www.amazon.co.uk/iPhone-Anker%C2%AE-Protective-Protector-Drop-Tested-Black-Grey/dp/B00PGTD0BQ

tl;dr
The corners of the case protector, will 100% cover the slight damage/marks, making the phone appear like new again, for relatively little cost or trouble.
I honestly don't want to DIY. I feel it will make it worse. Should I go to Apple store and ask? Does the 1 year warranty cover that? I don't even understand the warranty info, iirc it states it covers cracks and shit but when I google people say they don't -_-

NOOOO! That case is so UGLY lol sorry :D
I use a flip case anyways so all good but when I drop the iPhone it was unflipped :'(
 

SOFTengCOMPelec

Platinum Member
May 9, 2013
2,417
75
91
I honestly don't want to DIY. I feel it will make it worse. Should I go to Apple store and ask? Does the 1 year warranty cover that? I don't even understand the warranty info, iirc it states it covers cracks and shit but when I google people say they don't -_-

NOOOO! That case is so UGLY lol sorry :D
I use a flip case anyways so all good but when I drop the iPhone it was unflipped :'(

I did NOT mean that specific case, I meant a different one, which you chose, and you really liked it.

As regards Apple fixing it. From the link, it seems to depend on what level of Apple care cover you paid for.

http://www.macworld.co.uk/how-to/iphone/repair-iphone-ipad-5-fixes-for-broken-cracked-screen-display-3599252/

How to repair a cracked iPhone or iPad screen: Get Apple to repair it
Apple will come to the rescue and repair your cracked screen, but it won't do this for free, even if you're still in the warranty period. Accidental damage isn't covered by the standard warranty.

If you went the extra mile and paid for AppleCare+ - read about AppleCare+ for iPhone here, and AppleCare+ for iPad here - then the cost won't be too high. AppleCare+ includes repairs for up to two cases of accidental damage. But there's still an excess fee: £55 for iPhone SE, iPhone 5c, iPhone 5s, iPhone 6 and iPhone 6 Plus, and £79 for iPhone 6s and iPhone 6s Plus; and £39 for all models of iPad.

Assuming you haven't got AppleCare+, the cost of your screen repair will be higher. It's best to get in touch with Apple and see what they'd charge in your case, but the company quotes the following prices for screen repairs on iPhones not covered by AppleCare:

iPhone 6s Plus: £126.44
iPhone 6s, iPhone 6 Plus, iPhone SE, iPhone 5s, iPhone 5c or iPhone 5: £106.44

If it was me, I'd probably get Apple to fix it (if the scratch bothered me enough and/or couldn't be easily DIY fixed). For peace of mind, rather than risking damage from a non-Apple repair place.
 
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