Returning something to a closed/cancelled credit card?

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SLCentral

Diamond Member
Feb 13, 2003
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Basically, I bought a phone about a week and a half ago from Best Buy for $250.xx. Since then, I closed the credit card I used to make the purchase, for unrelated reasons. Now I want to return the phone to Best Buy. Will the credit go back onto my card, even though it is closed? Also, if my balance is paid off at the point that the phone is returned, will the credit card company send me a check?

Alternatively, can Best Buy refund my money in cash or to another card?
 

Gibson486

Lifer
Aug 9, 2000
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Originally posted by: SLCentral
Basically, I bought a phone about a week and a half ago from Best Buy for $250.xx. Since then, I closed the credit card I used to make the purchase, for unrelated reasons. Now I want to return the phone to Best Buy. Will the credit go back onto my card, even though it is closed? Also, if my balance is paid off at the point that the phone is returned, will the credit card company send me a check?

Alternatively, can Best Buy refund my money in cash or to another card?

I have had this happen. Every place is different. One place gave me store credit, the other place let me do credit a different card.
 

BoomerD

No Lifer
Feb 26, 2006
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Generally, if the charge has been paid, I've had them just refund me in cash. (usually longer than 1-1/2 weeks though)
 

SLCentral

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Feb 13, 2003
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Hmm...I guess I'll go to Best Buy today and see what they suggest. I'm a part-time employee there, and have been for 3 years, and I know their point-of-sale systems very well, and don't know of any way to return it to another card. Hopefully I'm wrong, because I really don't need store credit at this point.
 

Paperdoc

Platinum Member
Aug 17, 2006
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You'll have to ask Best Buy what their normal policy is. If that does not suit you, see if you can talk the manager into another option. Many stores will NOT give you a cash refund for something purchased on a credit card. That's because some people would use that policy for nefarious purposes. It could be used as a way to get a "cash advance" from a card without paying the extra fees. It's also a way for credit card thieves to "buy" goods they don't want, then turn them into cash before the credit card company catches on to the theft and fraudulent purchases. Avoids having to deal with a fence who pays too little. My wife, who runs a retail clothing store, has even seen this sneaky use: hooker comes in with her customer who buys her some clothing. Next day same hooker comes back by herself and returns the clothing, unused, for cash. She just got paid, but nobody ever saw the customer hand her cash.
 
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