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returning mushkin pc3200 black for warranty

slag

slag

Lifer
I bought this memory years ago and cannot find the proof of purchase. I have one stick that tests ok, but regularly crashes my son's pc. Works great with the other stick of memory in the computer, but put both in, or just put this one in, and it has issues, so its a memory stick problem.

I need to RMA it but have any of you been sucessful without a proof of purchase/receipt? It has a lifetime warranty so i dont see why the receipt is important other than to prove i'm the original purchaser.. I dont see why that even matters either though.

 
Companies generally only honor warranties for the original customer, hence the request for the proof of purchase.

However, you'd be surprised what a polite phone call can do, and Mushkin has a pretty good reputation when it comes to customer service. Responses in this thread will be a lot less meaningful than a call to the company itself.
 
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