Returning cells phones at Costco...?

[Deleted member 4644]

If I try to do that, but actually just want to exchange my unit for another same unit, will I have to mess with my Verizon account? Or can I just switch over?

 

[Shawn]

you will need to call verizon and give them the code on the back of the new phone to activate it.

 

[Aimster]

You have to deal with Verizon.

If your unit is defected you are SOL. You have to buy another unit.

 

[MichaelD]

Originally posted by: Shawn
you will need to call verizon and give them the code on the back of the new phone to activate it.

QFT. Every phone/PDA has a unique indentifying # on it's chip. (ESN?)

Cell phones in the states suck ass big time. The rest of the world uses SIM cards. If it's a valid SIM, the phone is good to go. You can take a SIM card out of one phone, stick it in another and you're golden.

 

[Deleted member 4644]

Anyone else know about this?

 

[Raduque]

You might not be able to exchange it if you got it at a discount, I don't know Costco's policy. If you have insurance, and the phone is broken, make a claim. If the phone has something else wrong with it (non physical or water damage related), see if you can get a warranty replacement, hit up a VZW store to find out.

Once you get the new phone, call customer service and we'll switch the phone on your account and activate it.

 

[Toastedlightly]

I <3 my sim card!