So i returned a gift to BB today and when I brought it to CS, I told the girl that a giftcard would be fine. She looks at the receipt, scans it, and says, "oh well we can just give you cash"
Not one to complain ever about a cash refund, I said ok and she started ringing in the return.
As she starts to process the return, her manager (or possibly assistant manager) who was standing next to her, and all of 2 feet from me starts talking to her in a moderate whisper voice which I could completely hear. He tells her "Why the hell did you give him cash?" "He wanted a fucking giftcard, give him a fucking giftcard" "Don't ever offer cash"
Now, he may have said fricking, but it was either fucking or fricking, and either way, she looked at him in horror. I just looked right at both of them and smiled 🙂
Not one to complain ever about a cash refund, I said ok and she started ringing in the return.
As she starts to process the return, her manager (or possibly assistant manager) who was standing next to her, and all of 2 feet from me starts talking to her in a moderate whisper voice which I could completely hear. He tells her "Why the hell did you give him cash?" "He wanted a fucking giftcard, give him a fucking giftcard" "Don't ever offer cash"
Now, he may have said fricking, but it was either fucking or fricking, and either way, she looked at him in horror. I just looked right at both of them and smiled 🙂