Update:
I expect I'll wind up cancelling this order with Dell -- there's no way I can stand being strung along for months, and I sure as heck don't want to support a company that can't even tell me if a product is in stock when I order it.
Yep, I cancelled the order. Obviously, Dell didn't have the monitor in stock when I placed my order. They just gave me a mythical delivery date "a week away." Dell didn't have the monitor in stock when they lowered the price. Dell didn't have the monitor in stock when it would have needed to ship (today) in order to meet the original delivery date.
All I can say is that my first (and absolutely my last) experience with Dell was miserable. There isn't a human being in the whole company who cares about customer service, or who could do anything about it even if they did care. The most comforting thing about cancelling my order is how I just won't have to deal with them for support, as any contact with the company appears to be mainly an exercise in exasperation.
Should anyone consider ordering a monitor through Dell, I would offer the following as a reality check:
1. While you're in your "shopping cart," choose next-day air shipping, and see what that gets you for an estimated delivery date. If it's about a week away, that simply means that they don't have the monitor in stock. And their mode of operation is to extend the estimated delivery date, time and time and time again.
2. Before you decide to become a customer of this company, go into its online forum, and see what kind of service people are getting. Get into the "Storm Room" to see what shipping problems people are experiencing, and go through the forum for monitors or whatever else you might be buying, and see what kind of support they're getting. It just takes a minute or two to get a really good gist of what you're gonna get if you place that order.
Myself, I cancelled the order, using a number that was suggested in the Storm Room forum. That seemed to work just fine, so hopefully I won't get a Dell monitor delivered to my front porch some day.
I then went to Amazon.com, and looked up the HP LP2475W. It was selling for $50 less than the Dell's full price, and it was "in stock," and sold by "Amazon.com." I ordered next-day shipping, and it's winging its way to me as I write this. How clean, how simple, how easy --- how insanely incompetent Dell is in comparison.
Like many of the folks say over and over again in the Storm Room: I will never, ever do business with Dell again. There's just no excuse for not letting the buyer now that the product isn't in stock. There's just no excuse for stringing buyers along time after time after time, knocking back the ship date for products that simply aren't in stock. But that is Dell's idea of appropriate customer service. There simply are other companies that are working far, far harder to deserve your business.