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Retailers are tracking your returns

Stupid me, I always assumed most places DID keep track at least for a period of time. Missed out on all that $$!!
 
Should be common knowledge. I felt bad about exchanging four pairs of sunglasses at Sunglass Hut a few years back. They were in pristine condition, I just didn't like them... So I kept an extra second pair I never wear.
 
HamburgerBoy said:
lol, the lady in the link has the biggest shit-eating grin I've seen in a while.
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Z2dV2VJ.jpg
 
After reading this article, I did some investigating and discovered that my credit card company has been tracking all my purchases. They even flaunt it by giving me access to their logs and expect me to pay for my purchases. I am very butt hurt by this.
 
MetalMat said:
I figured they were, if you want to avoid being tracked then just pay with cash.
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You might still need to provide ID, at least with big purchases. I dunno, I hardly ever return anything. I bet I haven't made ten returns in my life, and half of those were exchanges due to defects. Do it right the first time, and you shouldn't have to return stuff.
 
You people that agree with this stupid invasion of privacy are nothing more than subservient waifs slaving away for "the man". You have no expectations in life and feel you are nothing more than a number in some database.

Stupid thinking is stupid.

The other day I bought a bunch of crap from JCP. Most of the crap they sold did not fit and the only thing that did turned out to have a flaw I did not notice. I think I returned about 10 items that day. They did not ax for ID. It they had, I might have caused a scene at the register demanding to see a manager, etc., until I got satisfaction.

They know better than to pull that sh*t in Texas! 🙂

For anyone who might be interested in buying clothes at JCP, but one size LARGER than you otherwise would. Shirts and pants are all mislabled and made in countries with no concept of measurement. Even the stupid Dockers were f'ing wrong. I wanted 36/29 and I got 36/30 (even the label claimed otherwise). I put them up against other pairs of pants I had and these Dockers were about an inch off!

Dont sell mislabled crap and you might actually have a sale!
 
To an extent, the retailers brought some of this upon themselves. I stood in line at customer service at one store, waiting while the idiot in front of me was blaming the store for rolling the 5x8 carpeting the wrong way. "They used to always roll it the other way." She cut one of the corners out, so it could fit in some particular place, and she cut the wrong corner. Idiot. And, the store finally backed down and let her return it! Idiots.
 
Back when Wal-Mart didn't require receipts for returns some people found identical items selling for less than the WM price and made money by returning them to WM after paying less elsewhere.
 
FelixDeCat said:
You people that agree with this stupid invasion of privacy are nothing more than subservient waifs slaving away for "the man". You have no expectations in life and feel you are nothing more than a number in some database.

Stupid thinking is stupid.

The other day I bought a bunch of crap from JCP. Most of the crap they sold did not fit and the only thing that did turned out to have a flaw I did not notice. I think I returned about 10 items that day. They did not ax for ID. It they had, I might have caused a scene at the register demanding to see a manager, etc., until I got satisfaction.

They know better than to pull that sh*t in Texas! 🙂

For anyone who might be interested in buying clothes at JCP, but one size LARGER than you otherwise would. Shirts and pants are all mislabled and made in countries with no concept of measurement. Even the stupid Dockers were f'ing wrong. I wanted 36/29 and I got 36/30 (even the label claimed otherwise). I put them up against other pairs of pants I had and these Dockers were about an inch off!

Dont sell mislabled crap and you might actually have a sale!
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LOL Fatty gets mad because he doesn't realize how fat he is.
 
I have no problems with that. My experience as a retailer is that it's pretty much always the same customers who return things over and over again. Of course I never complain about people who return items still in new condition so that they're easy to resell. It's the ones who are trying to exploit a warranty over and over again, or returning items for frivolous reasons after putting noticeable wear on them that I take note of. Those are the customers who are costing the business money in the long run. Honestly, if I lose one of those customers because I refuse to accept an item they're returning for the third or fourth time I won't be all that sad about it.

People like to do that with waterproof boots. I pretty much know the customers who are going to buy something with a 6 month waterproof warranty, wear it 5 1/2 months and then bring it back for a new pair because they claim they're leaking. I'll usually give them that first pair, but if I see them coming back 5 1/2 months later AGAIN, I know what's going on there. Still I'll usually make that second pair good as well, but there will be no next pair for that customer. The price of shipping their "defective" items back to the manufacturer for credit will have already eaten up basically all the profit of the original sale at that point anyway, and I've essentially kept them in new boots for a year and a half.

I would chalk it up to a genuine defect if it wasn't always the same people who tried it. I've come to the conclusion that some people are just self-entitled scum.
 
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