Resume advice

[pontifex]

I know my resume sucks but i have no clue what to do with it. help, please.

I have this version:

name
address
etc.

EXPERIENCE:

11/2004-Present Company1
Network Administrator
- Manage and maintain several servers, client PCs, routers, modems, and printers (WinXP, NT, 2000, 2003, & Unix)
- Troubleshoot hardware and software problems
- Install/replace/upgrade hardware and software on server and client PCs
- Run reports for other staff members using Crystal reports and Excel

10/2000 ? 11/2004 Company2
Field Systems Support Analyst Level 3
- Troubleshoot hardware and software problems with store employees via phone
- Developed and performed training and instructional guides used by co-workers troubleshoot and solve problems
- Developed teamwork and communication skills


EDUCATION:

04/2005 New Horizons
Implementing and managing a network and servers with Windows 2003 Server.

12/2002 ComputerTraining.com
Windows 2000 Professional, Windows 2000 Server/Advanced Server, Implementing Active Directory, Designing Active Directory, Network Infrastructure, Administering SQL Server and Designing SQL Server, and CISCO Router Administration.
I obtained the MCP and MCSA certifications in Windows 2000.

07/2000 Thompson Institute
DOS, Windows 95/98/NT, Office 97, PC hardware repair/installation/troubleshooting, Networking, HTML, internet applications.

and this version:

name
address
etc

EXPERIENCE:

11/2004 - Present Company1
Network Administrator
- Manage and maintain several servers, client PCs, routers, and printers
- Troubleshoot hardware and software problems
- Install / replace / upgrade hardware and software on server and client PCs


10/2000 ? 11/2004 Company2
Field Systems Support Analyst Level 3
- Troubleshoot hardware and software problems with store employees via phone
- Developed and performed training and instructional guides used by co-workers troubleshoot and solve problems
- Developed teamwork and communication skills


EDUCATION:

04/2005 New Horizons
Implementing and managing a network and servers with Windows 2003 Server.

12/2002 ComputerTraining.com
This was training to take the Microsoft exams to obtain the Microsoft Certified Systems Administrator certification.


07/2000 Thompson Institute
DOS, Windows 95/98/NT, Office 97, PC hardware repair/installation/troubleshooting, Networking, HTML.

SKILLS/KNOWLEDGE:

DOS
Windows 3.11 / 95 / 98 / NT / 2000 / XP / 2003
Basic Unix
Microsoft Office Suite
Basic HTML
FTP programs
Telesis MFG
Vantage
Abra
NovaTime
Troubleshooting / Repair of PC hardware & accessories

NOTE: The formatting is a little off since I pasted it here but this is basically it looks.

Now I have used plenty of other programs and stuff but I just have basic knowledge or barely know how to use them. Things like photoshop. I don't think I should put them down but I really don't have much to work with here.

any suggestions?

 

[Rayden]

It is much harder to read a resume if it isn't formatted. Fiormatting matters a lot for a resume. Upload a doc, or whatever format you are using, of it formatted nicely and then get back to us.

 

[erub]

Originally posted by: Rayden
It is much harder to read a resume if it isn't formatted. Fiormatting matters a lot for a resume. Upload a doc, or whatever format you are using, of it formatted nicely and then get back to us.

i agree

however, on a lot of company's websites these days they only allow you to use a plain text resume (no upload option)..i assume that this is to prevent viruses from spreading, but it makes my resume look bad..likewise I've had no success with a company I put a text resume on their website..what do you do for this?

 

[xchangx]

You need to show how you improved the company you work for. Ex: Reducing down time by 90%, analyzed network operations/procedures and reduced wasted processes, etc.

I wouldn't put much for your education, just dates attended. Elaborate more on your experience.

 

[pontifex]

Originally posted by: xchangx
You need to show how you improved the company you work for. Ex: Reducing down time by 90%, analyzed network operations/procedures and reduced wasted processes, etc.

I wouldn't put much for your education, just dates attended. Elaborate more on your experience.

and what if i haven't done anything to improve the company? i'm just fvcking help desk monkey

 

[spidey07]

First...sell yourself with the opening statement. You don't have one, you don't describe what you want to do or are capable of.

Second...stop with the "roles", focus on accomplishments. You had to have accomplished something in 6.5 years. These are your bullet points.

Third, have you gotten the help I suggested? C'mon dude, you are selling something.....yourself. Do you want to buy a car whose brochure says "I'm car, I can transport you." Catch my drift?

 

[spidey07]

Originally posted by: pontifex

Originally posted by: xchangx
You need to show how you improved the company you work for. Ex: Reducing down time by 90%, analyzed network operations/procedures and reduced wasted processes, etc.

I wouldn't put much for your education, just dates attended. Elaborate more on your experience.

and what if i haven't done anything to improve the company? i'm just fvcking help desk monkey

Then freakin' embelish a little. Think of one suggestion you made that was then put into place. Take credit for it. It's your idea. Think of ways that you made thinks easier for the business.

 

[pontifex]

Originally posted by: spidey07
First...sell yourself with the opening statement. You don't have one, you don't describe what you want to do or are capable of.

Second...stop with the "roles", focus on accomplishments. You had to have accomplished something in 6.5 years. These are your bullet points.

Third, have you gotten the help I suggested? C'mon dude, you are selling something.....yourself. Do you want to buy a car whose brochure says "I'm car, I can transport you." Catch my drift?

not really. the most i've done was what i wrote down for the company 2. i haven't done sh*t for my job in the past 2 years i've been there, i'm not allowed to do anything except the basic tech support ******. why do you think i've been trying to get out.

 

[pontifex]

Originally posted by: spidey07

Originally posted by: pontifex

Originally posted by: xchangx
You need to show how you improved the company you work for. Ex: Reducing down time by 90%, analyzed network operations/procedures and reduced wasted processes, etc.

I wouldn't put much for your education, just dates attended. Elaborate more on your experience.

and what if i haven't done anything to improve the company? i'm just fvcking help desk monkey

Then freakin' embelish a little. Think of one suggestion you made that was then put into place. Take credit for it. It's your idea. Think of ways that you made thinks easier for the business.

can't embellish on nothing. my boss doesn't listen to my suggestions, let alone actually implement one.

 

[pontifex]

Originally posted by: Rayden
It is much harder to read a resume if it isn't formatted. Fiormatting matters a lot for a resume. Upload a doc, or whatever format you are using, of it formatted nicely and then get back to us.

the only real difference is the spacing between the dates and companies/schools. there's a much wider gap and its not in italics. the font is times new roman, 12 pt i believe

 

[tfinch2]

Originally posted by: pontifex

Originally posted by: spidey07

Originally posted by: pontifex

Originally posted by: xchangx
You need to show how you improved the company you work for. Ex: Reducing down time by 90%, analyzed network operations/procedures and reduced wasted processes, etc.

I wouldn't put much for your education, just dates attended. Elaborate more on your experience.

and what if i haven't done anything to improve the company? i'm just fvcking help desk monkey

Then freakin' embelish a little. Think of one suggestion you made that was then put into place. Take credit for it. It's your idea. Think of ways that you made thinks easier for the business.

can't embellish on nothing. my boss doesn't listen to my suggestions, let alone actually implement one.

Are you like one big excuse?

 

[spidey07]

So focus specifically on how you lifted others with measurable verbage.

"- Developed and performed training and instructional guides used by co-workers troubleshoot and solve problems "

Expand on that. You're than man dog. I can't instill confidence in you.

"moved X process to Y process by performing class based training to other technitians resulting in an average turn around on Z problems from X minutes to Y minutes. Mentored other technitians in a leadership role to reduce turn around time from Z to Y. Advanced my position to X and through this training promoted 3 techs to be promoted to Y."

Catch my drift?

 

[spidey07]

Originally posted by: tfinch2
Are you like one big excuse?

Unfortunately yes. I try. He won't listen.

 

[IHateMyJob2004]

You ned to clean up and formalize your education section. It sounds to much like your tlaking on the phone.

It's good to have education on there as it shows you are interested in learning more.

Ever consider a Bachelors degree? It will limit the places you can work if you don't.

 

[pontifex]

Originally posted by: spidey07

Originally posted by: tfinch2
Are you like one big excuse?

Unfortunately yes. I try. He won't listen.

no, i'm not
wtf do you want me to listen to or say? i told you already that i haven't done anything at this company to help it. i fvcking unjam printers or clear a print que or replace a keyboard.
my boss does not involve me in anything important. i rarely even see or talk to him. i rarely know where he is.

i'm just the guy that sits at his desk waiting for someone to call with a broken printer. in fact, what i typed IS EMBELLISHED. managing servers = adding a user here and there or giving them access to a folder.

I HAVEN'T DONE ANYTHING THAT I COULD EVEN EMBELLISH ON.
i ahven't increased productivity by 10%. I have saved the company $50,000. i don't know what else to tell you about this job to make you understand that i am NOTHING there. i mean, fvck, no one even tells me when we have off or get to leave early. its like i'm not even fvcking there.

 

[pontifex]

Originally posted by: spidey07
So focus specifically on how you lifted others with measurable verbage.

"- Developed and performed training and instructional guides used by co-workers troubleshoot and solve problems "

Expand on that. You're than man dog. I can't instill confidence in you.

"moved X process to Y process by performing class based training to other technitians resulting in an average turn around on Z problems from X minutes to Y minutes. Mentored other technitians in a leadership role to reduce turn around time from Z to Y. Advanced my position to X and through this training promoted 3 techs to be promoted to Y."

Catch my drift?

whats there to expand on? i don't have any data that proves my training made anyone work better. at that job, probably not because most of the people were morons.

i don't have any statistics about anything. thats what i did. i can't expand on it any further.

 

[spidey07]

Pontiflex, I'm not trying to slam. I keep trying to help you.

What 3 things have you done to improve your situation/job? None?

Make a list, get it done. Quite honestly you need to see a doctor if you are to be helped. So make an appointment and do something about it. Otherwise you will continually self-sabotage.

I know it's hard dude. I've been there myself. Do something. Everything you post reaks of major depression and you certainly can't fix it on your own. I know...it sucks. Do something.

 

[pontifex]

Originally posted by: spidey07
Pontiflex, I'm not trying to slam. I keep trying to help you.

What 3 things have you done to improve your situation/job? None?

Make a list, get it done. Quite honestly you need to see a doctor if you are to be helped. So make an appointment and do something about it. Otherwise you will continually self-sabotage.

I know it's hard dude. I've been there myself. Do something. Everything you post reaks of major depression and you certainly can't fix it on your own. I know...it sucks. Do something.

the onyl thing that is going to fix the situation is money. money to go to school and money so i don't have to work while going to school. and that isn't going to happen.

 

[tfinch2]

Have you ever tried a lateral move within your company?

How about a relocation somewhere south?

 

[pontifex]

Originally posted by: tfinch2
Have you ever tried a lateral move within your company?

How about a relocation somewhere south?

my company is a small, little factory. there's nowhere else to go except into the factory doing welding or bending metal sheets, which i have no interest in. there is nothing that would be a lateral move.

how do i relocate without a job? if you mean relocate to another facility somewhere else, there is none. the building i work in is it. i can't afford not to work for any period of time. i can't even afford my own place to live.

 

[tfinch2]

Originally posted by: pontifex

Originally posted by: tfinch2
Have you ever tried a lateral move within your company?

How about a relocation somewhere south?

my company is a small, little factory. there's nowhere else to go except into the factory doing welding or bending metal sheets, which i have no interest in. there is nothing that would be a lateral move.

how do i relocate without a job? if you mean relocate to another facility somewhere else, there is none. the building i work in is it. i can't afford not to work for any period of time. i can't even afford my own place to live.

Probably like 10% of the working force are actually interested in their job, and they probably busted their ass like no other to get it. You don't seem like the bust ass type to get what you want, so worry about that later.

It's nut cuttin' time. You need to strap down, work your ass off, get a second job, make money while you are young, pay off debts, stop eating out, spending money on guns and wiis.

Do something. You mope around ATOT like you're going to slice your wrists at any time.

 

[pontifex]

Originally posted by: tfinch2

Originally posted by: pontifex

Originally posted by: tfinch2
Have you ever tried a lateral move within your company?

How about a relocation somewhere south?

my company is a small, little factory. there's nowhere else to go except into the factory doing welding or bending metal sheets, which i have no interest in. there is nothing that would be a lateral move.

how do i relocate without a job? if you mean relocate to another facility somewhere else, there is none. the building i work in is it. i can't afford not to work for any period of time. i can't even afford my own place to live.

Probably like 10% of the working force are actually interested in their job, and they probably busted their ass like no other to get it. You don't seem like the bust ass type to get what you want, so worry about that later.

It's nut cuttin' time. You need to strap down, work your ass off, get a second job, make money while you are young, pay off debts, stop eating out, spending money on guns and wiis.

Do something. You mope around ATOT like you're going to slice your wrists at any time.

i busted my ass at my previous job and got as far as i could go there without having someone die or retire. i was well respected by my co-workers there for my knowledge and skill at that job. one of the reasons i left was because i got little respect or recognition from the management and many of my co-workers were idiots. so don't tell me i'm not the bust my ass kind of person.

i may not bust my ass as much at this job but there's nowhere to go either. i have no reason to. like i said, most of the time its like people don't even know i'm there.

 

[Zugzwang152]

how many is "several servers"? Put down the number, even if it's a range.