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Deleted member 4644
Dear Moderator/Administrator:
I am writing this in response to the recent thread about a "culture" change on the forums. I hope to offer constructive criticism of your efforts, so please, read on.
I think there are three main things that could improve moderation/leadership on the forums. I believe mods are like leaders ? and you must give people clear examples of the behavior you expect.
1) All locked threads and most member bans should result in a public moderator note explaining why it happened. This serves two purposes: First, the person being punished will not feel like they have been punished for no reason ? this will make it easier for them to accept the lock/ban calmly. Second, other posters will see the lock/ban explanation and understand that they should not emulate the negative behavior.
2) The administrator should post a sticky thread in ATOT (and perhaps all the forums) with a simple set of basic rules. Currently, it is extremely hard to find the user agreement, and the agreement is not very specific. ATOT in particular needs a basic set of rules users can refer to frequently. Most people do not want to be banned, and those who openly flaunt the rules (if they are publicly posted) deserve punishment. Again, the rules should leave plenty of room for moderator discretion, but should be a guideline for users to refer to before they post a questionable post.
3) Moderators should try to respond to PMs about locked threads and other disputes. Understand that posters are often frustrated and angry when there is a dispute. Maybe they have had a bad day at work or their girlfriend just broke up with them. Take PMs with a grain of salt, and try to explain calmly to the user why he is being punished. Maybe even make an effort to ignore snide or rude comments (unless they are extreme, obviously).
Mods talk a lot about "common sense," "common courtesy," and "respecting authority."
But frankly, without posted rules, what is common sense? Common sense is not the same for a 14 year old kid in Los Angeles as it is for a 30 year old man in Nashville. There are real world cultural differences at play. That is why we need guidelines that are publicly posted.
Please, be LEADERS. Set examples, gently guide people. Be more like Jesus than the LAPD?.a Shepard, not a cop.
I would like to talk to you more about this issue, because I care about the forums too. So please consider responding to this e-mail.
Thanks!
Lordsegan
I am writing this in response to the recent thread about a "culture" change on the forums. I hope to offer constructive criticism of your efforts, so please, read on.
I think there are three main things that could improve moderation/leadership on the forums. I believe mods are like leaders ? and you must give people clear examples of the behavior you expect.
1) All locked threads and most member bans should result in a public moderator note explaining why it happened. This serves two purposes: First, the person being punished will not feel like they have been punished for no reason ? this will make it easier for them to accept the lock/ban calmly. Second, other posters will see the lock/ban explanation and understand that they should not emulate the negative behavior.
2) The administrator should post a sticky thread in ATOT (and perhaps all the forums) with a simple set of basic rules. Currently, it is extremely hard to find the user agreement, and the agreement is not very specific. ATOT in particular needs a basic set of rules users can refer to frequently. Most people do not want to be banned, and those who openly flaunt the rules (if they are publicly posted) deserve punishment. Again, the rules should leave plenty of room for moderator discretion, but should be a guideline for users to refer to before they post a questionable post.
3) Moderators should try to respond to PMs about locked threads and other disputes. Understand that posters are often frustrated and angry when there is a dispute. Maybe they have had a bad day at work or their girlfriend just broke up with them. Take PMs with a grain of salt, and try to explain calmly to the user why he is being punished. Maybe even make an effort to ignore snide or rude comments (unless they are extreme, obviously).
Mods talk a lot about "common sense," "common courtesy," and "respecting authority."
But frankly, without posted rules, what is common sense? Common sense is not the same for a 14 year old kid in Los Angeles as it is for a 30 year old man in Nashville. There are real world cultural differences at play. That is why we need guidelines that are publicly posted.
Please, be LEADERS. Set examples, gently guide people. Be more like Jesus than the LAPD?.a Shepard, not a cop.
I would like to talk to you more about this issue, because I care about the forums too. So please consider responding to this e-mail.
Thanks!
Lordsegan