I sold a laptop on ebay...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=3455160260&category=42200&sspagename=STRK%3AMESSO%3AIT&rd=1
I sent it out with a clean install of windows xp pro sp1, the other party gets it and finds that he can't boot it up. he sent me an email about his on feb 6th. I sent an email back explaining that it could have been damage to the harddrive through the dellivery from CA to NY via UPS, so I told him to boot up with a NTFS reader in DOS and go from there.
8 Days later, Feb 14th, he sents me this email...
Now, what do I do? there was a 8 day laps of emails, so I figured he got it working, and that was that, and now he turns around and sents back the item already... I'm expecting it tomorrow,... now what??
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=3455160260&category=42200&sspagename=STRK%3AMESSO%3AIT&rd=1
I sent it out with a clean install of windows xp pro sp1, the other party gets it and finds that he can't boot it up. he sent me an email about his on feb 6th. I sent an email back explaining that it could have been damage to the harddrive through the dellivery from CA to NY via UPS, so I told him to boot up with a NTFS reader in DOS and go from there.
8 Days later, Feb 14th, he sents me this email...
Wilson:
Thanks very much for your message of Feb 6 and the steer to the NTFS website.
The more I test the machine you sent, the unhappier I am.
I have taken another look at the Fdisk utility and tried it out on several machines here, desktops and a laptop. I used the most recent version I know of, which comes with Windows ME. Fdisk detected and accurately reported NTFS and non-NTFS partitions in each of the machines it ran on. On the machine you sent, it reported "No fixed disks present."
I have also visited the website you mentioned and downloaded and set up the NTFS reader utility for DOS. The utility can be run from the A: drive using a bootable floppy disk available from the website. Again, the NTFS reader utility reported "No hard disks detected" on the machine you sent.
So, at startup the machine itself reports "Operating System not found", and cannot install an operating system because it cannot detect its own hard drive.
In your offering on eBay, you stated that the machine is guaranteed to work on arrival. It does not. There is a serious hard disk malfunction of some kind.
Also in your offering on eBay, you described the machine as a Dell Inspiron 5000. I am unhappy that nowhere is the machine identified as a Dell Inspiron 5000, or as a Dell product of any kind. Every Dell laptop I have have ever seen is clearly labelled as a Dell product on the cover, on the chassis and even on the battery. A Dell machine has Dell's Service Tag and Express Service Code, which allow access to Dell's online support for the unit. The CMOS Setup screen normally identifies the unit's Service Tag.
The machine you sent has none of those identifying marks. Its cover is labelled "ChemBook", a name I have never heard of here in New York, and there is no indication anywhere of a model name or number. The machine looks like an Inspiron 5000 but is apparently another make.
I noted also that the center hinge of the screen is damaged and the screen wobbles back and forth.
All of these issues are just not acceptable, so I have sent the machine back to you together with all of the related items you sent me.
Please return the funds I sent you.
I have sent the machine to you today, Feb. 14, at your address in San Lorenzo, by UPS second day air. The UPS agent advises you should have it on Tuesday, Feb. 17. The tracking no. is XXXXXXXXXX.
Thanks in advance for your refund and regards.
Walter
Now, what do I do? there was a 8 day laps of emails, so I figured he got it working, and that was that, and now he turns around and sents back the item already... I'm expecting it tomorrow,... now what??