- Mar 6, 2000
My G6 is about a year and half old and starting to get flakey. Stuff like someone calls me and I can't hear them and they can't hear me. Then call back and it connects OK. Also just seems generally laggy sometimes. I only use a few apps like Microsoft launcher and Office, Firefox, Instagram, etc. No games. What kind of pain am I in for if I do the full factory reset? I think the phone is on the latest version of Android through Verizon.