A friend of mine dropped me off her laptop to format and reinstall XP. After trying about 20 times to format it i've come to the conclusion that the hard drive is bad and needs to be replaced. I've never touched a laptop's hardware so I don't have the first clue where to start, so i'm going to need all the help I can get. Is there a manual or something that shows how to remove this laptop? Any help would be appreciated. Thanks.