Replacing a defective WinXP 64-bit Disk

[ClockerXP]

Hey guys.

I sold a copy of 64-bit Windows on eBay. I got it by trading in one of my 32-bit copies to M$ through the technology upgrade program. I never used or installed the disk and decided to sell it because there were no drivers for my printer.

Anyway, upon receipt, the buyer stated that it was all scratched up and would not install. I told him I'd take it back since he's not interested in calling M$ to have them replace it.

Nonetheless, how painful is the replacement process through M$? And, what happens if this buyer is actually scamming me and has installed and registered the software? Can I still get the disk replaced if it is damaged (i.e. the buyer damaged the disk after installing & registering)?

Thanks,
CxP

 

[mercanucaribe]

How is it scratched if you never used it?

 

[ClockerXP]

I have no idea, that's why I think I might be getting scammed..

 

[EyeMWing]

You're being scammed - you're a moron if you believe a WORD of what he said. Microsoft does not pre-scratch disks.